Customer Development Manager

Relocation assistance offered within Country. Job Number # – Taguig, National Capital Region (NCR), Philippines. Who We Are Colgate-Palmolive Company is a global consumer products company operating in more than 200 countries. We specialize in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand, making us a household name. Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let’s build a brighter, healthier future for all. Role Summary / Purpose The Customer Development Manager is responsible for achieving sales targets through excellence in the 5P’s execution at the direct point of sale. Planning and coordinating CP/Direct Retailers/Service Providers activities is key. The role develops and supports partnerships between CP and Direct retailers and Service Providers at headquarters, store, and regional levels by nurturing contacts and negotiating with buyers, merchandisers, and store operations personnel. The Manager provides feedback on the in‑store environment to enable rapid revision of competitive tactics. Responsibilities Monitors sales and distribution performance—particularly for new products—and takes timely action to drive continuous improvement. Engages customers to build our brands through strong alignment, selling, and negotiation. Regularly visits stores to identify areas of improvement. Collaborates cross‑functionally to develop and deliver strong commercial strategies and plans based on a deep understanding of our shoppers and categories. Leads development of an 18‑month rolling, joint, ‘win‑win’ business plan covering sales, volume, and profitability at PPG/SKU level, incorporating customer objectives and strategy. Monitors compliance of 5P activity execution against established agreements/objectives and tracks interim performance to ensure flawless execution. Collects information on the external environment (e.g., competitor activity) during the promotion period. Conducts post‑evaluation analysis based on activity details and compares results with pre‑evaluation analysis, explaining any potential differences. Identifies insights from post‑evaluation analyses and incorporates learning into future customer/RE strategy. Required Qualifications Bachelor’s degree in any business course or related discipline. Minimum of 2 years of experience in consumer goods/customer management of key accounts (FMCG industry experience an advantage). Strong drive to achieve results. Strong leadership skills. Strong verbal and written communication skills; ability to communicate in a clear, focused, persuasive manner. Strong analytical skills. Business‑savvy, strong field execution and high level of customer & trade understanding. Ability to work well under pressure and within limited time frames. Active, results‑driven, with good negotiation skills and a strong personality. Computer literate in MS Office and Google Suite. Minimum supervision required. Our Commitment to Inclusion We develop strong talent with diverse backgrounds and perspectives to best serve our consumers worldwide. We foster an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (U.S. positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form if you require accommodation. #J-18808-Ljbffr