Customer Development Manager- Luzon

8 hours ago

Taguig, National Capital Region, Philippines Colgate-Palmolive Philippines Incorporated Full time ₱900,000 - ₱1,200,000 per year

Note: This is for active polling for positions across various locations in  Luzon like—Baguio, Ilocos, Pangasinan, Pampanga, Tarlac, Batangas, Laguna, and Palawan. If your profile matches an open role, you'll get an invitation link and must apply again to be considered

Brief introduction - Role Summary/Purpose:

  • The Customer Development Manager is responsible for achievement of Sales targets through excellence in the 5P's execution at the direct point of sale where planning CP/ Direct Retailers/ Service Providers activities is key.  They must develop and support the partnership between CP/ Direct retailers Service Providers at the customer's headquarters, at the store and regional level by nurturing contacts and negotiating with buyers, merchandisers, and Store Operations/in-store personnel. They provide feedback on the in-store environment which allows rapid revision of competitive tactics.

Responsibilities :

  • Monitors sales and distribution performance, particularly for new products, and taking timely action to drivecontinuous improvement.

  • Engages our customers to build our brands through strong alignment, selling and negotiation.

  • Regularly visits stores in order to identify areas of improvement.

  • Collaborates cross-functionally to develop and deliver strong commercial strategies and plans based on a deepunderstanding of our shoppers and categories.

  • Leads development of 18-month rolling, joint, "win-win" business plans (baseline and promotions) covering sales, volume,and profitability at PPG/SKU level, and incorporating customers'objectives and strategy.

  • Monitors compliance of 5P activity execution against established agreements/objectives and tracks interim performanceof 5P activities to ensure flawless execution.

  • Collects information on the external environment (e.g. competitor activity) during the promotion period.

  • Conducts post-evaluation analysis based on activity details and compares results with pre-evaluation analysis,explaining any potential differences.

  • Identifies insights from post-evaluation analyses and incorporates learning into future customer/RE strategy.

Required  Qualifications :

  • Willing to be assigned anywhere within Luzon (NCR, South Luzon, North Luzon)

  • Bachelor's Degree in any Business Course or related course

  • Minimum of 2 years of experience in Consumer Goods/ Customer Management of key accounts (e.g. FMCG industry experiencean advantage)

  • Strong drive to achieve results

  • Strong Leadership skills

  • Strong verbal and written communication skills; ability to communicate in a clear, focused, persuasive manner

  • Strong analytical skills

  • Business-savvy, strong field execution and high-level of customer & trade understanding

  • Able to work well under pressure & within limited time frame

  • Active and results-driven, good negotiation skills and have a strong personality.

  • Computer literate in MS Office and Google Suite

  • Minimum supervision required

LI-AP1

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