Customer Care Staff

Role Description: Serves as the Sales Staff for Executive Optical branches. They are the front liners and in-charge of assisting customers. Responsibilities and Duties ensure high levels of customer satisfaction through excellent sales service. Assess customers’ needs, provide assistance and information on product features. Welcome customers to the store...

Customer Care & Support-Respond to and resolve any support queries in a timely manner ensuring the exceptional customer experience-Proactively prioritize, action, and/or escalate support issues based on processes set by the Customer Care Manager-Troubleshoot new issues and share/ document learnings with the wider team through Playbooks and guides-Escalate...

SummaryThe Customer Care Support is responsible for providing high level assistance to lawyers in Canada & Australia. You will be utilizing various channels such as phone, email, and messaging. You will also be doing some administrative tasks from time to time.Job DetailsCustomer Care SupportEastwood Libis, QC (Hybrid Set Up)Monday to Friday | 11 PM to 8...

SummaryThe Customer Care Support is responsible for providing high level assistance to lawyers in Canada & Australia. You will be utilizing various channels such as phone, email, and messaging. You will also be doing some administrative tasks from time to time.Job DetailsCustomer Care SupportEastwood Libis, QC (Hybrid Set Up)Monday to Friday | 11 PM to 8...

Responsibilities: • Processing e-commerce orders. • Addressing both business to business and direct to consumer inquiries and requests. • Provide clear, timely, accurate and professional customer support. • Communicate complex customer/vendor issues. • Be helpful and supportive to all other Customer Care Team members. Required Skills: • Must...

Responsibilities: • Processing e-commerce orders. • Addressing both business to business and direct to consumer inquiries and requests. • Provide clear, timely, accurate and professional customer support. • Communicate complex customer/vendor issues. • Be helpful and supportive to all other Customer Care Team members. Required Skills: • Must...

Manages and provides direction to the Customer Care Team consisting of 3 Departments: Technical Support Group, Products and Application and HCLAB/IT Products. Responsible for planning and directing the Company’s medical instruments installation plans, commissioning and troubleshooting, preventive maintenance, product presentation and IT products...

Manages and provides direction to the Customer Care Team consisting of 3 Departments: Technical Support Group, Products and Application and HCLAB/IT Products. Responsible for planning and directing the Company’s medical instruments installation plans, commissioning and troubleshooting, preventive maintenance, product presentation and IT products...

Manages and provides direction to the Customer Care Team consisting of 3 Departments: Technical Support Group, Products and Application and HCLAB/IT Products. Responsible for planning and directing the Company’s medical instruments installation plans, commissioning and troubleshooting, preventive maintenance, product presentation and IT products...

As a Specialist, Customer Care, you’ll join the WU Digital Payments team and will be responsible for analyzing the performance of various products to improve the functionality of bank transfers and card-not-present methods of payments. Role Responsibilities You’ll naturally be inclined to always think about how to implement new ideas, products,...

As a Specialist, Customer Care, you'll join the WU Digital Payments team and will be responsible for analyzing the performance of various products to improve the functionality of bank transfers and card-not-present methods of payments.Role ResponsibilitiesYou'll naturally be inclined to always think about how to implement new ideas, products, processes, and...

As a Specialist, Customer Care, you'll join the WU Digital Payments team and will be responsible for analyzing the performance of various products to improve the functionality of bank transfers and card-not-present methods of payments.Role ResponsibilitiesYou'll naturally be inclined to always think about how to implement new ideas, products, processes, and...

Technical Customer Care is responsible in handling cases thru email and phone; Managing incoming calls; Identifying and assessing customers’ needs to achieve satisfaction.Job Description:• In charge of handling all incidents with ongoing Maintenance Agreement and oversees aging & priority cases.• Responsible to assist in providing recommendation and...

Technical Customer Care is responsible in handling cases thru email and phone; Managing incoming calls; Identifying and assessing customers’ needs to achieve satisfaction. Job Description: • In charge of handling all incidents with ongoing Maintenance Agreement and oversees aging & priority cases. • Responsible to assist in providing recommendation...

Technical Customer Care is responsible in handling cases thru email and phone; Managing incoming calls; Identifying and assessing customers’ needs to achieve satisfaction. Job Description: • In charge of handling all incidents with ongoing Maintenance Agreement and oversees aging & priority cases. • Responsible to assist in providing recommendation...

Employees in this level provide detailed and comprehensive support/expertise to a specific area of the business by taking on responsibility for tasks of an organizational, process or operational nature.  Providing accurate and up-to-date information and resolution to existing / potential clients on a variety of channels, primarily in a written format...

DescriptionPosition Purpose:Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. Essential Functions and Responsibilities:Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying...

Greeting customers in a friendly, professional manner using the suggested script. Answering telephone and email inquiries in a timely manner. Deferring queries to your line manager if you are unable to answer them. Furnishing members and health care practitioners with details regarding members' benefits. Qualifications At least high school graduate (old...

With over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.Chronic Care Coordinator, be 100% YOU with MicroSourcing!A Chronic Care Coordinator is expected to:Complete individualized patient centered care plans and provide chronic care management services using our CCM...

Your Key ResponsibilitiesEngage with customers to address their needsProvide helpful and efficient solutions to customer inquiriesEnsure a positive customer experience through effective communicationNeeded QualificationsIf you have completed at least high school or ALS1 year of work experience in any customer service-related fieldGood Communication Skills