Customer Service Specialist

2 days ago

Taguig, Philippines J-K Network Services Full time

Customer Service Specialist (Open for Fresh Graduate) On-site - Taguig No Exp Required Bachelor Full-time Job Description Employee Recognition and Rewards Performance Bonus, Incentives Government Mandated Benefits Insurance Health & Wellness HMO Overview Responsibilities Respond to Customer Inquiries: Provide prompt, courteous answers to inquiries from customers by phone, email, chat, or in person. Describe the qualities, advantages, and application of the product or service to clients. Resolve Complaints: Be polite when handling and resolving client complaints or concerns. Handle Transactions and Orders: Help with payments, exchanges, refunds, and order placing. Updating and managing client data in databases or CRM systems is part of maintaining customer records. Job Requirements With at least 6 months of experience in Customer Service With experience in Financial/ Fraud/Telco/Banking is an advantage Can start as soon as possible Willing to work in Taguig City Inquiries For inquiries contact us: Look for: Ms. Riva Customer Service Call Centre Back Office Support Working Location Uptown Mall. 9th Ave, Taguig, Metro Manila, Philippines Fraud Awareness If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who has the following actions during your job search, please report it immediately withholds your ID, requires you to provide a guarantee or collects property, #J-18808-Ljbffr

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