Talent Acquisition

Location: San Fernando, PH Job Type: Full-Time Position Overview MCI is a fast‑growing tech‑enabled business services company offering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud solutions across multiple industries. Our contact centres operate on‑site and remotely, leveraging advanced technology to enhance customer journeys, drive scalability and reduce costs. We are looking for a proactive, results‑driven Talent Acquisition (TA) professional to join a growing team. This role is a temporary onsite position for a 3‑month period, working graveyard shifts, where you will build relationships, source top talent, and deliver a seamless candidate experience. Position Responsibilities Source candidates via job boards, social media, networking events, and employee referrals. Build and maintain a robust talent pipeline for immediate and future hiring needs. Conduct resume reviews, phone screenings, and structured interviews to assess candidate fit. Coordinate and administer technical assessments and interviews in collaboration with hiring teams. Promote the company’s employer brand through digital channels and recruitment events. Ensure a high‑quality candidate experience through timely communication, feedback, and support. Partner with hiring managers to understand role requirements and develop effective recruitment strategies. Collaborate with the Talent Acquisition Manager on new advertising channels, referral contests, and open‑house events. Maintain compliance with employment laws, internal policies, and data privacy regulations. Champion diversity, equity, and inclusion throughout the recruitment process. Conduct pre‑employment checks, including criminal background screenings and drug tests. Utilize applicant tracking systems (ATS) and HRIS tools to manage candidate data and workflows. Perform administrative tasks to support efficient and timely hiring. Prepare and submit daily and weekly reports on recruitment activity and pipeline status. Track and report on key recruitment metrics such as time‑to‑fill, source effectiveness, and candidate satisfaction. Candidate Qualifications Bachelor’s degree in Human Resources, Business, or related field; or equivalent experience. Proven experience in full‑cycle recruitment, preferably in a high‑volume or multi‑role environment. Strong understanding of recruitment best practices, employment law, and compliance standards. Excellent communication, interpersonal, and relationship‑building skills. High attention to detail and ability to follow structured processes. Strong time‑management and organizational skills; ability to prioritize and multitask. Self‑motivated, accountable, and able to work independently. Ability to handle sensitive and confidential information with discretion. Advanced proficiency in MS Office and familiarity with ATS platforms. Reliable and consistent attendance. Conditions of Employment Must be authorized to work in the country where the job is based. Must be willing to submit to Level II background and/or security investigation with fingerprint. Must be willing to submit to drug screening. Job offers are contingent on background/security investigation and drug screening results. Compensation & Benefits Starting compensation is based on experience and includes competitive salary, performance bonuses, and a benefits package. Key benefits include: Health Medical (HMO) coverage for employees and dependents. Dental coverage and in‑house assistance. Paid training, career growth opportunities, and performance bonuses. Meal, transportation, and household allowances. Employee shuttle services and company retreats. Recognition programs, raffles, and gifts. Physical Requirements The role is largely sedentary in a professional office environment. Employees will sit/stand for long periods and use a computer and telephone headset. Occasional movement of up to 40 pounds may be required. Reasonable Accommodation MCI is committed to providing reasonable accommodations for qualified applicants and employees with disabilities in accordance with the Americans with Disabilities Act (ADA). Requests should be directed to Human Resources. Diversity & Equality MCI maintains a workplace free from discrimination. All employment is based on merit and qualifications. We consider qualified applicants with criminal histories in compliance with applicable laws. About MCI MCI delivers CX and DX solutions through tech‑enabled business services, including BPO, staff augmentation, contact centre services, and IT services. With 10,000+ employees, MCI serves diverse North American clients and operates globally. Disclaimer The job description provides a general overview and is not an exhaustive list of duties. Additional responsibilities may be assigned as needed. This description is not a contract for employment and may be revised at any time. COVID‑19 An employer supporting critical federal and commercial clients continues to operate with safety measures such as social distancing, deep cleaning, temperature checks, and mask policies for onsite employees. For more information, visit MCI COVID‑19 page . #J-18808-Ljbffr