Talent Acquisition Assistant

Full-Time

Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a highly motivated and experienced Talent Acquisition Assistant to join our dynamic HR team. The ideal candidate will provide essential support in the recruitment and hiring process, ensuring a seamless and positive experience for both candidates and internal stakeholders. The Talent Acquisition Assistant will play a crucial role in administrative tasks, candidate communication, and maintaining accurate records to contribute to the success of our talent acquisition initiatives.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Key Responsibilities

• Assist in scheduling interviews, coordinating with hiring managers and candidates.
• Manage the recruitment inbox, responding to candidate inquiries and forwarding relevant information.
• Organize and maintain recruitment records, ensuring data accuracy and compliance.
• Communicate with candidates regarding interview schedules, status updates, and necessary documentation.
• Provide a positive and professional experience for candidates during the recruitment process.
• Utilize applicant tracking systems (ATS) to manage candidate applications and update recruitment statuses.
• Ensure timely and accurate data entry to support recruitment reporting.
• Build and maintain a network of potential candidates for current and future hiring needs.
• Screen resumes, conduct phone and in-person interviews, and assess candidates against job requirements.
• Promote the company's employer brand to attract top talent.
• Develop and maintain positive relationships with candidates, ensuring a positive candidate experience.
• Ensure compliance with all relevant employment laws and regulations.
• Promote diversity and inclusion initiatives in the recruitment process.
• Conducts criminal background checks and drug screens.
• Performs a variety of administrative tasks in support of hiring quality candidates in a timely manner.
• Completes daily and weekly reports on recruitment activities.
• Maintains employment records for future reference.

Candidate Qualifications

All Positive, And Driven Applicants Are Encouraged To Apply. The Ideal Candidates For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities

• Bachelor’s degree in human resources, or equivalent combination of Training and Experience
• Strong knowledge of recruitment best practices and employment laws.
• Excellent interpersonal and communication skills.
• Strong attention to detail
• Follows process guidelines.
• Exceptional time management skills
• Self-motivated
• Advanced skills with MS Office tools
• Takes ownership of duties and other tasks as assigned.
• Must be able to manage highly confidential information.
• Impeccable attendance
• Call Center Experience Preferred but Not Necessary

Conditions of Employment

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Compensation Details

At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI

• HMO Coverage plus a dependent
• Dental Coverage
• Free meal during training
• Career growth and learning
• Allowances for rice, clothing, laundry and meals
• Performance and loyalty bonuses
• Frequent disinfection, fogging of workplace
• Opportunities for growth and promotion
• Employee shuttle services
• Company retreats and off-site events
• Sharpen your social skills while meeting awesome people and making new friends
• Plus, more in-office rewards, raffles, recognition gifts, and treats

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Reasonable Accommodation

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

Diversity and Equality

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

#J-18808-Ljbffr

---