Application Management Specialist

3 weeks ago

Manila, Philippines DXC Technology Full time

Overview

Application Management Specialist (Data) — Open for Fresh Graduate

DXC Technology is a Fortune 500 Global IT Services Leader and is ranked at 152. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services that transform global businesses. We deliver excellence for our customers, colleagues and communities around the world.

Accelerate your career and reimagine the possibilities with DXC

We inspire and take care of our people. Work in a culture that encourages innovation and where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. Leverage technology skills and deep industry knowledge to help clients. Work on transformation programs that modernize operations and drive innovation across our customer’s entire IT estate using the latest technologies in cloud, applications, security, IT Outsourcing, business process outsourcing and modern workplace.

Role

Role: Junior Application Management Specialist (Junior L1/L2 Support)

Responsibilities
  • Monitor batch jobs and performs initial investigation in case of failure
  • Prepares and send communications to stakeholders/ users
  • Executes known workaround and resolution for issues encountered
  • Creates tickets and escalates tickets to other support teams as needed
  • Man and respond to ion (chat support)
  • Acknowledges and responds to emails from stakeholders/ users
  • Executes routine requests
  • Triggers and facilitates calls to resolve issues as needed
Qualifications
  • Bachelor 0s Degree in Computer Science or Engineering courses
Technical Skills
  • Data Visualization, Information Delivery, Dashboards and Reports - preferred
  • Data Integration, Extract-Transform-Load (ETL) - preferred
  • Databases, SQL - preferred
  • Data Warehouse and Business Intelligence (BI) concepts - preferred
  • Azure data platform and components - preferred
What awaits you in DXC
  • Health Insurance (HMO) for you and dependents upon hiring
  • Life Insurance coverage from day 1 of employment
  • 15 - 20 Days’ Vacation and 15 Days Sick Leave
  • Expanded maternity leave up to 120 days and Maternity Benefits
  • Expanded paternity leave up to 30 days
  • Non-Taxable Allowance (De-minimis)
  • Company-sponsored trainings upskilling, and certification
  • SMART First Working Arrangements
  • Healthy and Encouraging Work Environment
  • Recognition and Pay for Performance Culture
  • Supplemental Pay (Standby/Shift)
  • Retirement Program
  • Employee Assistance Program
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Information Technology
  • Industries
  • IT Services and IT Consulting

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