Remote Billing Manager

2 weeks ago

Caloocan, Philippines Newyorkfamilydentistry Full time

Overview

Are you an experienced dental billing professional with a talent for leadership and process optimization? We’re seeking a Dental Billing Manager to lead our billing team, streamline operations, and ensure accurate, compliant, and timely billing processes across our practices.

Why You’ll Love This Role
  • Lead and mentor a skilled billing team, shaping best practices and fostering professional growth.
  • Take ownership of billing operations, from claim submission to insurance resolution.
  • Work closely with on-site and remote teams to optimize processes and maximize reimbursement.
  • Stay at the forefront of dental billing regulations, coding, and industry trends.
Key Responsibilities
  • Lead and oversee daily billing department operations, ensuring efficiency and accuracy.
  • Develop and implement effective billing and collection policies and procedures.
  • Ensure compliance with U.S. government and third-party payer regulations.
  • Optimize insurance payer contracts, pricing strategies, and reimbursement rates.
  • Oversee timely claim submissions and manage the aging process to minimize denials.
  • Conduct pre- and post-appointment audits for accurate billing and coding.
  • Handle escalated insurance calls, facilitating claim corrections and refunds.
  • Monitor key performance indicators (KPIs) related to collections and accounts receivable.
  • Train, support, and guide billing team members to ensure adherence to best practices.
  • Collaborate with on-site teams to resolve billing and insurance-related issues.
What We’re Looking For
  • 5+ years of dental billing experience, preferably in a management or supervisory role.
  • Proficiency in Dentrix Ascend, Google Workspace, Slack, and Asana.
  • Strong knowledge of PPO, DMO, DHMO, and NYS Managed Care Programs.
  • Understanding of in-network/out-of-network benefits and fee-for-service models.
  • Up-to-date knowledge of ADA billing guidelines and CDT coding.
  • Strong written and verbal communication skills in English.
  • Excellent critical thinking, problem-solving, and organizational abilities.
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