Workforce Management Analyst

3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Knowledge of Microsoft Office (Proficient in Excel formulas) English Level: 85% (Excellent grammar is a must) Ability to communicate effectively with our clients Problem solving abilities and goal oriented Analytical thinking Adapt to change easily and...

Workforce Supervisor We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the Workforce Manager and internal business leaders to determine corrective actions to mitigate events that...

A Workforce Analyst is an integral role in the operations of our Bacolod office.  Someone who has a high level of attention to detail, knowledgeable in different reporting platforms, proficient user of Microsoft Office and has a strong analytical mindset.Day-to-day responsibilities:A. Manage the global seat allocation for agents.B. Consolidation of data...

Let's tomorrow, together.At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity,...

Let's tomorrow, together.At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit,...

Let's tomorrow, together.At Ubiquity, we live by the mantra head, heart, and hustle.Headbecause we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be.Heartbecause we are always gracious with our time, our collaboration, and with one another. AndHustlebecause we have grit, tenacity,...

Let's tomorrow, together.At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity,...

JOB SUMMARY As a Real-time Analyst, he/she will play a crucial role in ensuring operational efficiency and excellence within our organization. Their primary responsibility will be to monitor real-time operations and make data-driven decisions to optimize performance and meet key performance indicators (KPIs). This person will collaborate closely with various...

InteLogix – Bacolod, Western Visayas, Philippines As a Real-time Analyst, he/she will play a crucial role in ensuring operational efficiency and excellence within our organization. Their primary responsibility will be to monitor real-time operations and make data-driven decisions to optimize performance and meet key performance indicators (KPIs). This...

Customer Support Administrator, Entry Level BCM One Bacolod, Western Visayas, Philippines Join BCM One's growing global telecommunications team as a Customer Support Administrator (internally referred to as a Line Number Porting Analyst). The LNP Analyst focuses on providing quality customer service, strong task management skills and the ability to identify...