Workforce Management Analyst

Workforce Supervisor We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the Workforce Manager and internal business leaders to determine corrective actions to mitigate events that...

A Workforce Analyst is an integral role in the operations of our Bacolod office.  Someone who has a high level of attention to detail, knowledgeable in different reporting platforms, proficient user of Microsoft Office and has a strong analytical mindset.Day-to-day responsibilities:A. Manage the global seat allocation for agents.B. Consolidation of data...

JOB SUMMARY As a Real-time Analyst, he/she will play a crucial role in ensuring operational efficiency and excellence within our organization. Their primary responsibility will be to monitor real-time operations and make data-driven decisions to optimize performance and meet key performance indicators (KPIs). This person will collaborate closely with various...

Executive Assistant and Reporting Analyst We are currently on the lookout for an Executive Assistant and Reporting Analyst to join our team at Cloudstaff, the #1 workplace everywhere! Role and Work Arrangement Role: Executive Assistant and Reporting Analyst Work Arrangement: Work from Office Location: Philippines - Angeles, Mabalacat, Ortigas, Makati...

Customer Support Administrator, Entry Level BCM One Bacolod, Western Visayas, Philippines Join BCM One's growing global telecommunications team as a Customer Support Administrator (internally referred to as a Line Number Porting Analyst). The LNP Analyst focuses on providing quality customer service, strong task management skills and the ability to identify...

Local Number Portability Analyst BCM One – Bacolod, Western Visayas, Philippines. Join our growing global telecommunications team as a Local Number Portability Analyst in the LNP Department. Fresh graduates and entry‑level candidates are encouraged to apply. The Local Number Portability (LNP) department manages the day‑to‑day operational components...

Male or FemaleGraduate of HRM or any related courseFresh graduates are welcome to apply for the Service Crew/FOH positionWork experience is an advantage

Join BCM One's growing global telecommunications team as a Customer Support Administrator, (internally referred to as a Line Number Porting Analyst). The LNP Analyst is focused on providing quality customer service, strong task management skills and the ability to identify problems and provide constructive resolution. Fresh graduates and entry level...

Job Summary The Major Accounts Manager is responsible for managing and growing relationships with high‑value clients and strategic accounts in Negros Island. This role focuses on driving revenue, ensuring customer satisfaction, and delivering tailored solutions that meet the unique needs of major accounts. Key Responsibilities Account Management Develop...

Responsibilities Manage end-to-end recruitment processes, from sourcing candidates to onboarding. Establish and maintain positive employee relations while addressing employee concerns. Administer compensation and benefits programs aligned with organizational goals. Support performance management processes including appraisals and feedback mechanisms....