Inbound Sales Supervisor
3 weeks ago
Remote Employee BPO has an outstanding opportunity for you Role: Inbound Sales Supervisor Compensation: Competitive Basic Salary Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night Differential Work Schedule: 5-day work week, 9:00 p.m. to 6:00 a.m. Philippine Time Work Setup: WFO (Office-based) Responsibilities: Supervise and lead a team, ensuring strong team morale, engagement, and productivity. Provide Real-Time Coaching: Monitor live calls and call recordings to deliver immediate, constructive feedback focused on improving close rates and promoting club membership. Conduct 1:1 Performance Reviews: Hold regular individual coaching and feedback sessions with reps to address performance gaps and drive continuous improvement. Manage Training & Onboarding: Partner with the program trainer to support and reinforce remote training activities, ensuring all reps are productive and fluent in sales techniques by the end of the initial training phase. Operations & Performance Management Drive Core Metrics: Own the team's performance against key metrics, specifically Order Close Rate (70%) and Average Handle Time (of 10 minutes). Real-Time Floor Management: Actively monitor team performance dashboards and (Workforce Management) tools to manage adherence, occupancy, and call queue volume. Reporting: Track, analyze, and report on daily and weekly team performance metrics, providing summarized insights and action plans to senior management. Troubleshooting: Serve as the first point of escalation for complex customer issues, remote technology problems, and CRM data accuracy questions. Performance Metrics & Expectations Team Order Close Rate: Consistently maintain or exceed the goal. Coaching Impact: Demonstrate measurable improvement in rep performance month-over-month. Attendance/Adherence: Maintain excellent team adherence and minimize unexcused absences (critical in a remote pilot). Successful Program Delivery: Ensure the team meets all objectives and data capture requirements by the pilot's end date. Required Experience: Proven experience in a supervisory or team lead role within an inbound sale, call center, or customer service environment. Demonstrated ability to coach to performance metrics and drive sales results in a fast-paced setting. Exceptional organizational skills, with the ability to manage real-time queues and long-term performance improvement plans simultaneously. Proficiency with remote technology (e.g., MS Teams, Zoom, VPNs) and call center and tools. Strong verbal and written communication skills; capable of delivering clear and motivating feedback remotely. #J-18808-Ljbffr
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Inbound Sales Representative
17 hours ago
San Fernando, Philippines Remote Employee PH Full timeRemote Employee BPO has an outstanding opportunity for you!Role: Inbound Sales RepresentativeCompensation: Competitive Basic SalaryBonus: 5,000 Perfect AttendanceBenefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night DifferentialWork Schedule: 5-day work week, 9:00 p.m. to 6:00 a.m. Philippine TimeWork Setup: WFO (Office-based)SummaryWere...
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Inbound Sales Representative
3 weeks ago
San Fernando, Philippines Remote Employee PH Full timeRemote Employee BPO has an outstanding opportunity for you! Role: Inbound Sales Representative Compensation: Competitive Basic Salary Bonus: 5,000 Perfect Attendance Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night Differential Work Schedule: 5-day work week, 9:00 p.m. to 6:00 a.m. Philippine Time Work Setup: WFO (Office-based) Summary...
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Inbound Sales Representative
16 hours ago
San Fernando, Central Luzon, Philippines Remote Employee PH Full time ₱200,000 - ₱250,000 per yearRemote Employee BPO has an outstanding opportunity for youRole: Inbound Sales RepresentativeCompensation: Competitive Basic SalaryBonus: 5,000 Perfect AttendanceBenefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night DifferentialWork Schedule: 5-day work week, 9:00 p.m. to 6:00 a.m. Philippine TimeWork Setup: WFO (Office-based)SummaryWere...
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San Fernando, Central Luzon, Philippines Noventralink Full time ₱120,000 - ₱600,000 per yearCustomer Service and Inbound Sales Specialist (Australian Ecommerce Account)About the RoleWe're seeking a Customer Service and Inbound Sales Specialist to be the trusted voice of an established and fast growing Australian furniture business. If you genuinely enjoy helping people, can build rapport, learn fast, and can patiently navigate customers through...
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Inbound Customer Representative
1 week ago
San Fernando, Central Luzon, Philippines The Lead Tree - Clark Outsourcing Full time ₱180,000 - ₱360,000 per yearPosition Title: Inbound Customer RepresentativeWork Set Up: On-SiteSchedule: 9:00 PM to 6:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:We are looking for an Inbound Customer Representative to manage inbound inquiries, provide accurate product information, and ensure timely issue resolution....
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San Fernando, Central Luzon, Philippines Noventralink Full time $24,000 - $48,000 per yearInbound Sales & Customer Service Representative (Australian eCommerce Account)Do you love helping people make decisions they'll feel good about? We're looking for a sharp, tech-savvy Inbound Sales & Customer Service Representative who can think on their feet, learn fast, and turn every customer enquiry into a great experience.You'll be joining a fast-growing...
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Inbound Sales Staff
1 week ago
San Juan, National Capital Region, Philippines GETKLEAN INC Full time ₱240,000 - ₱300,000 per yearQualifications:Has a strong communication skills especially active listening with persuasion to build rapport and understand customer needs.Proficient in CRM softwareHandle inbound customer inquiries via phone, email, and chat platformsPreferably with experience in Inbound SalesWith own Laptop and have external monitor to set up-Can start ASAPJob Type:...
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Sales Supervisor
3 days ago
San Fernando, Central Luzon, Philippines JMO Marketing Full time ₱240,000 - ₱300,000 per yearWhat You'll Be DoingSupport the implementation of sales strategies to meet and exceed team targetsSupervise and coach a team of sales representatives, fostering a high-performance cultureMonitor daily sales activities and ensure alignment with company goalsAnalyze sales data to identify trends, opportunities, and areas for improvementMaintain strong...
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Supervisor Sales
1 week ago
San Fernando, Central Luzon, Philippines PMFTC Inc. Full time ₱900,000 - ₱1,200,000 per yearCompany description: Be a part of a revolutionary changeSales and Marketing at PMI feels like building a new business - but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the digital, Omni-channel team that's driving our huge commercial transformation.Job description:...
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Sales Managers
3 weeks ago
San Fernando, Philippines Rccola Full timeQualifications Must have at least 5 years of sales distribution experience gained from the FMCG and/or beverage industries CSD industry experience of at least 5 years in senior management capacity is required Proven Leadership traits/abilities, excellent communication and presentation skills Seniority Level Mid‑Senior level Employment Type Full‑time Job...
