Customer Experience Specialist
15 hours ago
Customer Experience Specialist - eCommerce (AU Brand) Join Lifely as a full-time Customer Support Specialist - eCommerce (AU Brand) . In this role, you will be responsible for providing exceptional customer service and support to our Australian online customers. This is a great opportunity to be a part of a fast-paced, dynamic eCommerce business. What you'll be doing Respond to customer inquiries and complaints via phone, email and live chat channels Troubleshoot product or order issues and provide solutions to ensure a positive customer experience Process customer returns, exchanges and refunds in a timely manner Assist with product research and provide recommendations to customers Identify customer trends and pain points to help improve our operations and service Contribute to the continuous improvement of our customer service processes and procedures Work during Australian business hours to align with customer needs What we're looking for 3 years of experience in a customer service or call centre role, preferably in an eCommerce or retail environment Strong communication and interpersonal skills with the ability to build rapport with customers Business level English proficiency to effectively communicate with Australian customers Excellent problem-solving and critical thinking skills to quickly resolve customer issues Proficient in using customer service software and tools Experience with Shopify or other eCommerce platforms for customer support functions Adaptable and able to work in a fast-paced, dynamic environment What we offer Comprehensive healthcare and insurance benefits Opportunities for career development and advancement Work from Home role About us Lifely is a leading eCommerce company specialising in innovative home and lifestyle products. With a strong presence in Australia and expanding globally, we are committed to providing our customers with exceptional products and services. Our diverse and talented team is passionate about creating a positive impact on the lives of our customers. Apply now to become our next Customer Support Specialist - eCommerce (AU Brand) #J-18808-Ljbffr
-
Customer Experience Ambassador
3 weeks ago
Pasay, Philippines Globe Telecom Full timeJoin to apply for the Customer Experience Ambassador role at Globe Telecom . At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Overview The Retail Specialist for Stores is responsible for optimizing the...
-
Customer Experience Ambassador
4 weeks ago
Pasay, Philippines Globe Telecom, Inc. Full timeCustomer Experience Ambassador page is loaded Customer Experience Ambassador Apply locations SM Mall Of Asia | Time type: Full time | Posted on: Posted 2 Days Ago | Job requisition ID: R At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting passionate individuals who believe they can make a difference, we are...
-
Customer Service Specialist
2 weeks ago
Pasay, Philippines GREEN AND SMART MOBILITY Full timePosition Summary: The Customer Service Specialist is responsible for providing excellent service to passengers and clients by handling inquiries, resolving complaints, and assisting with bookings or operational concerns. This role requires adaptability to a 24/7 schedule, strong communication skills, and the ability to work under pressure while maintaining...
-
Customer Experience Associate
2 weeks ago
Pasay, Philippines CAPEX Full timeCargo Padala Express Forwarding Services Corp Monitors proper branding presentation and compliance with the branding policy. This involves monitoring compliance of the Customer Care Section and all employees to the set customer care standards and guidelines. Assist the CX Manager in the development of the customer care standards and guidelines, i.e.,...
-
Customer Experience Associate
3 weeks ago
Pasay, Philippines Infinit-O Full timeOverview Infinit-O Pasay, National Capital Region, Philippines Join to apply for the Customer Experience Associate role at Infinit-O . Location: Pasay, National Capital Region, Philippines. Note: This posting may include additional information about the company and opportunities related to customer experience roles. Responsibilities Respond to inquiries and...
-
Customer Support Specialist
1 week ago
Pasay, Philippines Atarim Full timeOverview Atarim.io is seeking an enthusiastic and driven Customer Support Specialist to join our dynamic team. As the first point of contact for our users, you will play a vital role in ensuring a seamless, positive experience for our global user base. Your ability to communicate clearly, demonstrate empathy toward customer needs, and deliver timely...
-
Customer Experience Associate
3 days ago
Pasay, National Capital Region, Philippines Infinit-O Manila, Inc. Full time ₱250,000 - ₱500,000 per yearJob DescriptionInfinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years.We navigate complex industry landscapes to drive transformative outcomes,...
-
Storage Specialist
2 weeks ago
Pasay, Philippines Loc&Stor 247, Inc. Full timeUnder the direct supervision of the Facility Manager, the Storage Specialist helps promote and grow the company within the Philippines and primarily acts as a front liner in dealing with customers and provides exceptional customer service, performs admin roles and documentation, and ensures facility goals are met such as meeting occupancy and income goals....
-
Air Logistics Customer Care Specialist
2 weeks ago
Pasay, Philippines Kuehne + Nagel (PH) Full timeAdd expected salary to your profile for insights You are responsible to support our customers by providing helpful information, answering queries + resolving complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure customer satisfaction with our products, services + features. You will do...
-
Manager, Customer Experience
2 weeks ago
Pasay, National Capital Region, Philippines Conduent, Inc. Full time ₱1 - ₱2 per yearJob DescriptionJob Track Description:Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. Requires broad technical expertise and company/industry knowledge. Is accountable for program management functions.General ProfileAccountable for team...