Leads Qualifier | Pioneer Team
2 weeks ago
About the role As the Leads Qualifier, you will play a pivotal role in the Pioneer Team at iOPEX Technologies', a full-time position based in Taguig City, Metro Manila. This exciting opportunity allows you to leverage your exceptional customer service and leadership skills to qualify and manage a team of talented call centre agents, ensuring the delivery of outstanding support to our valued clients. What you'll be doing Oversee and coordinate the activities of a team of call centre agents, ensuring high levels of productivity and performance Qualify and assess customer inquiries, identifying opportunities to convert leads into successful sales Provide guidance, coaching, and mentoring to team members, helping them develop their skills and reach their full potential Monitor team performance metrics and implement strategies to drive continuous improvement Escalate complex issues to management and collaborate with cross-functional teams to resolve customer concerns Maintain detailed records and provide regular reporting on team performance and progress What we're looking for Minimum 1 year of experience in a call center or customer service supervisory role Strong communication and interpersonal skills, with the ability to effectively lead and motivate a team Excellent problem-solving and decision-making abilities, with a focus on delivering exceptional customer service Proficient in using call centre software and systems to track and analyse performance data Ability to work in a fast‑paced, high-volume environment and adapt to changing priorities Relevant qualifications or certifications in customer service, sales, or a related field would be an advantage Other info: Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers) Work set up: Onsite Schedule: Shifting What's in it for you? Our people enjoy some amazing perks, check out a few below: Competitive salary package Exciting employee engagement activities Stability (Continuously getting pioneer accounts) Learning sessions every week Fast career growth Accessible location HMO Leave credits/Leave conversions Night differential Uncapped annual appraisal 2 days off And most importantly, you’ll be part of a growing company with dynamic and engaging team. Interested? Here are ways to reach us: Please make sure to complete this application form: Send a message to | (Yan & Krizia) Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig #J-18808-Ljbffr
-
Taguig, Philippines iOPEX Technologies Full timeWe are seeking a motivated and results-driven Inside Sales Representative to join our growing sales team. The primary responsibility of this role is to generate qualified leads , book appointments , and schedule meetings with potential clients. The ideal candidate is a strong communicator, highly organized, and thrives in a fast-paced, target-driven...
-
Taguig, Philippines iOPEX Tech Full timeCome for the job, stay for the challenge! We are looking for awesome professionals for our # team! What you'll be doing Proactively identify and qualify new sales leads through extensive research, networking, and cold outreach Develop and execute effective outreach strategies to engage potential customers and secure meetings Work closely with the sales team...
-
Operations Manager
3 weeks ago
Taguig, Philippines iOPEX Tech Full timeWe are looking for awesome and talented leaders who wants to join our growing team! Responsibilities Manages operations for Customer Service/Tech Support - Voice and Non- Voice Perform weekly meetings with operations staff to discuss issues affecting business Submit weekly operations report to client Set operational goals, objectives and develops strategies...
-
Business Development Manager
2 weeks ago
Taguig, Philippines iOPEX Tech Full timeFeel the essence of true innovation. Join us now! Be a Business Development Manager for our #iopexhappyatwork team. Join us now! Requirements: To assist the organizations sales and growth efforts by contributing to new customer acquisition to assist the organization to acquire new customers and sell additional products or services to existing ones He/she...
-
Taguig, Philippines iOPEX Tech Full timeOverview Grab the opportunity, achieve your highest potential. Join us today! We are looking for awesome and talented leaders for our growing awesome team. Requirements Should have at least 1 year of relevant experience as a Team Lead on a BPO set up Must be willing to work onsite a night/shifting schedule at Bonifacio Global City, Taguig Accounts Technical...
-
Bilingual French Specialist | Pioneer Team
4 weeks ago
Taguig, Philippines iOPEX Technologies Phil Full timeBe a Bilingual French Customer Service Specialist for our awesome team. Join us now! Responsibilities Providing excellent customer service and support to our French-speaking clients via inbound calls and emails Handling customer queries, complaints, and requests in a professional and timely manner Identifying customer needs and cross‑selling or upselling...
-
Taguig, Philippines iOPEX Tech Full timeWe are looking for awesome and talented leaders who wants to join our growing team! Responsibilities Manages operations for Customer Service/Tech Support - Voice and Non-Voice Perform weekly meetings with operations staff to discuss issues affecting business Submit weekly operations report to client Set operational goals, objectives and develops strategies...
-
URGENT HIRING German Bilingual Pioneer Team
2 weeks ago
Taguig, National Capital Region, Philippines iOPEX Technologies Phil Full time ₱150,000 - ₱250,000 per yearBe a Bilingual German Specialist for our awesome team. Join us nowResponsibilities:Proactively engage with customers to understand their needs and concerns, and provide tailored solutions to address themDevelop and maintain positive relationships with customers, ensuring their satisfaction and loyaltyHandle inbound customer calls and emails, providing prompt...
-
Technical Support Representative/Specialist
3 weeks ago
Taguig, Philippines iOPEX Technologies Full timeEmbrace the innovation with iOPEX Technologies. Join us now! We are hiring for awesome and tech‑savvy Technical Support for our # team. With at least 1 year of Technical Support experience: Technical Support Specialist (Pre‑dominantly Non‑voice) Technical Support System Specialist (Pre‑dominantly Non‑voice) Technical Sales Specialist...
-
Finance Specialist
3 weeks ago
Taguig, Philippines Private Advertiser Full timeAbout the role We are seeking a driven and detail-oriented Finance Specialist to join our pioneering team at Cognizant Technology Solutions Philippines Inc. In this full-time role, you will play a crucial part in our compliance and risk management efforts, focusing on key areas such as Know Your Customer (KYC), Anti-Money Laundering (AML), and client...
