Bilingual French Specialist | Pioneer Team

4 weeks ago

Taguig, Philippines iOPEX Technologies Phil Full time

Be a Bilingual French Customer Service Specialist for our awesome team. Join us now Responsibilities Providing excellent customer service and support to our French-speaking clients via inbound calls and emails Handling customer queries, complaints, and requests in a professional and timely manner Identifying customer needs and cross‑selling or upselling relevant products and services Maintaining accurate records of customer interactions and following up as needed Collaborating with other team members to share best practices and improve customer satisfaction Adhering to company policies, procedures, and quality standards Requirements Fluency in both French and English, with excellent communication and interpersonal skills Previous experience in a customer service or sales role, preferably in a call center or contact center environment Strong problem‑solving and critical thinking abilities, with the ability to work under pressure and meet deadlines Proficiency in using computer systems and various software applications A customer‑centric attitude and a genuine passion for providing exceptional service Should be willing to work onsite on a night/shifting schedule in BGC, Taguig Other info Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers) Work set up: Onsite Schedule: Shifting Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer Language: French and English What’s in it for you? Competitive salary package Exciting employee engagement activities Stability (Continuously getting pioneer accounts) Learning sessions every week Fast career growth Free Parking Passes Accessible location HMO Leave credits/Leave conversions Night differential Uncapped annual appraisal 2 days off And most importantly, you’ll be part of a growing company with dynamic and engaging team. Interested? Here are ways to reach us: Please make sure to complete this application form: Send a message to | (Yan & Krizia) Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig #J-18808-Ljbffr

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