Technical Support Representative
1 week ago
Overview Ensure client satisfaction through smooth project continuance and ongoing support for HRIS and Payroll system Manage the end-to-end operations on different CMS/platforms for our clients Respond to client concerns or inquiries for Hier Payroll configurations and assistance through different channels: Hier Support Center, Email, Viber, Facebook Page, Phone Call, SMS etc. Follow up and make scheduled call backs to clients where necessary to ensure the problem/concern is resolved. Provide reports on issues and escalates to the team when needed while following standard processes and procedures. Create communications related to technical projects, including new features, downtime, upgrades, etc. Develop user/admin manuals and lead user trainings and implementation on using Hier Payroll Collaborate with the developer’s team to explain errors and/or recommend modifications in the system. Performs online and/or onsite client assistance when needed Stay current with system information, changes and updates Qualifications Bachelor's degree in Information Technology, Human Resource Management or any related field. With excellent communications skills, oral and written #J-18808-Ljbffr
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Customer Support – Porting Representative
1 week ago
Philippines Peak Support Full time ₱150,000 - ₱250,000 per year:We are looking for an intelligent, confident, and approachable individual to join our team as a Customer Support - Porting Representative.In this role, you will become an expert in back-office porting operations, meticulously manage data and processes, and communicate effectively with customers to guide them through complex porting procedures. Your...
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Technical Support Representative
1 week ago
, , Philippines Asurion Full timeTechnical Support Representative page is loaded Technical Support Representative Apply locations Nuvali – Sta. Rosa, Laguna time type Full time posted on Posted 18 Days Ago job requisition id ASU The purpose of the role is to help Asurion’s customers “stay connected” with all aspects of their everyday technical life. This will include supporting...
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IT Technical Support
1 week ago
, Bulacan, Philippines Stafflink Management Solutions, Inc. Full timeResponsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Troubleshoot, diagnose, and resolve technical problems in a timely manner. Maintain documentation of user issues and resolutions. Assist in the setup and configuration of new equipment. Educate users on software and...
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Technical Support Representative
3 weeks ago
, Metro Manila, Philippines Verifone Full timeOverview Join to apply for the Technical Support Representative role at Verifone . Get AI-powered advice on this job and more exclusive features. What’s exciting about the role The Verifone Helpdesk Technical Support Representative supports users with troubleshooting Verifone products, software, and services through a unique blend of customer focus and...
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Technical Support Representative
1 week ago
, Davao del Sur, Philippines MD-TORCH Solutions Full timeResponsibilities Provide technical assistance and support for incoming queries. Diagnose and troubleshoot hardware and software issues. Guide users through step-by-step solutions. Document issues and track resolutions in ticketing system. Collaborate with other teams to improve customer experience. Maintain up-to-date knowledge of products and services....
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IT Technical Support
7 days ago
, Bulacan, Philippines Strategic Networks, Inc. Full timeResponsibilities Install, upgrade, support and troubleshoot Windows, Mac and any other authorized desktop software/applications. Install, upgrade, support and troubleshoot End User Workspace hardware such as Desktop, Laptops, Printers, Mobile Devices, Video and Conferencing Equipment and any other authorized peripheral equipment and devices. Perform general...
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Technical Support Representative
6 days ago
, Pampanga, Philippines Universal Access and Systems Solutions Inc. Full timeJob Overview Technical Support Representative at Universal Access and Systems Solutions Inc. provides excellent customer service by addressing complaints and inquiries through phone, email, or chat. Location: Pampanga Responsibilities Handle inbound customer service calls Interfacing with various tools and systems as required Effectively resolve customer...
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Sales Technical Support
1 week ago
, Davao del Sur, Philippines JOEL TECH TECHNICAL SERVICES Full timeResponsibilities Equipment Setup and Maintenance: Responsible for setting up, testing, and maintaining technical equipment (e.g., sound systems, projectors, lighting) to ensure smooth operation during events or productions. Troubleshooting and Technical Support: Provide on-site technical support, resolving any issues with equipment or systems promptly to...
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Technical Support Representative
7 days ago
, Pampanga, Philippines J-K Network Services Full timeOverview Position: Technical Support Representative Company: BPO Work Location: Clark Pampanga Salary: 27,000-40,000 gross Schedule: Work onsite/Shifting Schedule Responsibilities Ability to identify training needs accurately. Possesses effective delivery/training techniques and methods. Basic knowledge of research methodology and principles in order to...
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Technical Support Representative 1
1 week ago
, , Philippines Global Payments Full timeTechnical Support Representative 1 page is loadedTechnical Support Representative 1 Apply locations Quezon City, Metro Manila, Philippines time type Full time posted on Posted 26 Days Ago time left to apply End Date: August 7, 2025 (4 days left to apply) job requisition id R Every day, Global Payments makes it possible for millions of people to move money...