IT Technical Support

3 weeks ago


Bulacan Philippines Stafflink Management Solutions, Inc. Full time

Responsibilities

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Troubleshoot, diagnose, and resolve technical problems in a timely manner.
  • Maintain documentation of user issues and resolutions.
  • Assist in the setup and configuration of new equipment.
  • Educate users on software and hardware usage and best practices.
Qualifications
  • Educational Qualifications: Diploma in Information Technology or related field.
  • Experience Level: Less than 1 year of relevant experience in technical support.
  • Skills and Competencies: Proficiency in Linux, IT infrastructure management, system analysis, and CCTV systems.
  • Working Conditions: Office environment with occasional on-site support.
  • Qualities and Traits: Strong problem-solving skills, attention to detail, good communication, and teamwork abilities.
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