
Recruitment Consultant
1 week ago
Recruitment Consultant 0781 Manila Philippines
Kawit, Cavite ₱ - ₱ Y Shadow Office Solutions
Posted today
Job DescriptionJob Overview:
We are seeking a dedicated and enthusiastic Virtual Assistant. The successful candidate must have experience being a Virtual Assistant and may be assigned to a client based on their work experience, industry exposure and skill set.
Work Set Up:
- Employment Type: Full Time
- Shift Schedule: Mon-Fri, 6:30 am to 3:30 pm
- Work Setup: Onsite
- Location: Cavite or Makati
Key Responsibilities:
- Administrative Support: Managing calendars, scheduling meetings, organizing files, and handling email correspondence.
- Customer Service: Responding to client inquiries, managing support tickets, and maintaining a professional online presence.
- Data Entry and Management: Updating spreadsheets, databases, CRM systems, and handling other routine documentation tasks.
- Social Media and Marketing Support: Scheduling posts, basic content creation, and tracking engagement or campaign metrics.
Qualifications:
- Bachelor's degree in any field.
- 2 years of experience as a Virtual Assistant or a related role.
- Must have excellent verbal and written English communication skills.
- Great organizational skills and project coordination skills.
- Competitive salary package
- HMO coverage
- Attendance bonus
- 20 days of paid leave to be used on your own discretion (including 5 credits convertible to cash)
- Monthly social activities and annual company outing (domestic/international)
- Vibrant, diverse and inclusive work environment
About Us:
Shadow Office Solutions is an Australian operated BPO committed to delivering exceptional services and innovative solutions to our clients. We pride ourselves on our skilled workforce and a culture of excellence, collaboration and continuous improvement. We're growing and looking for talented individuals to join our dynamic team.
Shadow Office Solutions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Virtual AssistantKawit, Cavite ₱ - ₱ Y Shadow Office Solutions, Inc.
Posted today
Job DescriptionJob Overview:
We are seeking a dedicated and enthusiastic Virtual Assistant. The successful candidate must have experience being a Virtual Assistant and may be assigned to a client based on their work experience, industry exposure and skill set.
Work Set Up:
- Employment Type: Full Time
- Shift Schedule: Mon-Fri, 6:30 am to 3:30 pm
- Work Setup: Onsite
- Location: Cavite or Makati
Key Responsibilities:
Administrative Support: Managing calendars, scheduling meetings, organizing files, and handling email correspondence.
Customer Service: Responding to client inquiries, managing support tickets, and maintaining a professional online presence.
Data Entry and Management: Updating spreadsheets, databases, CRM systems, and handling other routine documentation tasks.
Social Media and Marketing Support: Scheduling posts, basic content creation, and tracking engagement or campaign metrics.
Qualifications:
- Bachelor's degree in any field.
- 2 years of experience as a Virtual Assistant or a related role.
- Must have excellent verbal and written English communication skills.
- Great organizational skills and project coordination skills.
- Competitive salary package
- HMO coverage
- Attendance bonus
- 20 days of paid leave to be used on your own discretion (including 5 credits convertible to cash)
- Monthly social activities and annual company outing (domestic/international)
- Vibrant, diverse and inclusive work environment
About Us:
Shadow Office Solutions is an Australian operated BPO committed to delivering exceptional services and innovative solutions to our clients. We pride ourselves on our skilled workforce and a culture of excellence, collaboration and continuous improvement. We're growing and looking for talented individuals to join our dynamic team.
Shadow Office Solutions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
General Virtual AssistantPosted today
Job DescriptionWe are seeking a highly skilled and experienced Virtual Assistant. This role requires a proactive, detail-oriented professional capable of managing multiple tasks and priorities with efficiency and precision.
Key Responsibilities:
Administrative Support:
- Manage and organize emails, calendars, and appointments efficiently to ensure smooth daily operations. This includes scheduling meetings, setting reminders, organizing documents, and maintaining a clear workflow.
Communication:
- Handle phone calls, emails, and other forms of communication professionally, acting as the first point of contact for clients, partners, or team members. Ensure messages are relayed promptly and follow-up actions are taken as necessary.
Data Entry and Management:
- Accurately input, update, and maintain data in spreadsheets, databases, or other systems. Ensure data integrity by regularly auditing records, keeping information up-to-date, and producing reports as needed.
Customer Service:
- Provide excellent customer service by managing inquiries, resolving issues, and offering support via , email, or chat. Ensure customers receive timely and accurate responses, aiming to enhance customer satisfaction.
Social Media Management:
- Assist in creating engaging content for social media platforms and scheduling posts. Monitor social media channels, track the performance of and such.
Additional Tasks:
There may be other tasks assigned as needed, including but not limited to special projects, or other responsibilities that arise to support the team or company. Flexibility and adaptability are key to success in this role.
Customer Service AssistantPosted 1 day ago
Job DescriptionURGENT HIRING: CUSTOMER SERVICE ASSISTANT
We are urgently looking for a dedicated and customer-oriented Customer Service Assistant to join our team at LOLC Bank Philippines Inc., Dasmariñas Branch.
Location: Kawit, Cavite
Qualifications:
- Graduate of any 4-year Business-related course
- At least 1 year of experience in Customer Service or as a Customer Service Assistant
- Banking experience, especially as a teller, is a strong advantage
- Excellent communication and interpersonal skills
- Detail-oriented, organized, and able to work well under pressure
Job Type: Full-time
Experience:
- Customer service: 1 year (Required)
Language:
Customer Service RepresentativePosted 1 day ago
Job DescriptionRESPONSIBILITY:
- Accommodate clients' questions and concerns and provide answers or responses
- Build sustainable relationships and trust with clients' accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods of property acquisition based on the process flow.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Reporting to the Property Management Officer
- To be assigned in General Mariano Alvarez, Cavite
QUALIFICATIONS
- At least 1-3 years of work experience related to customer relations
- Bachelor's Degree in any business or office management course
- Above-average verbal and written communication skills
- Above-average analytical skills
- Customer orientation and ability to adapt/respond to different types of characters
- Organizational skills
Posted 1 day ago
Job DescriptionAt Cake and Cakes Bakeshop, we believe that every cake tells a story. Our team is dedicated to providing exceptional service and delicious products that make every occasion special.
We are seeking a friendly and enthusiastic Customer Service Representative to join our team. Your key responsibilities will include the following:
- Deliver excellent customer service by addressing inquiries, complaints, and orders from both online and walk-in customers across all locations.
- Utilize social media accounts to cheerfully promote products and drive sales.
- Maintain clear and effective communication with customers and team members.
- Accurately perform data entry tasks and maintain organized records.
- Proficiently use Microsoft Office and Google Sheets for various administrative tasks.
We are excited to have you in our team
Customer Service RepresentativeGeneral Mariano Alvarez, Cavite ₱ - ₱ Y S-Quad Realty and Development Corporation
Posted today
Job DescriptionRESPONSIBILITY:
- Accommodate clients' questions and concerns and provide answers or responses
- Build sustainable relationships and trust with clients' accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods of property acquisition based on the process flow.
- Handle customer inquiries and concerns, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
QUALIFICATIONS
- 1-3 years of work experience related to customer relations
- Bachelor's Degree in any business or office management course
- Above-average verbal and written communication skills
- Above-average analytical skills
- Customer orientation and ability to adapt/respond to different types of characters
- Organizational skills
About Us
S-Quad Realty and Development Corporation is a trusted Realty and Development firm dedicated to assisting Filipino individuals. We are committed to delivering high-quality service by "Building your tomorrow, today."
Job Type: Full-time
- Company Christmas gift
- Company events
- Free parking
- Paid training
- Promotion to permanent employee
Ability to commute/relocate:
- General Mariano Alvarez: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- How much notice are you required to give your current employer?
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Location:
Willingness to travel:
- 100% (Preferred)
Posted today
Job DescriptionCustomer Service Representatives will be set up for success to meet the following requirements for this role:
– Proficient in supporting customers via phone, chat and email identifying their needs, complaints, or other issues and providing solutions and support as needed.
– Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours.
– Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us.
– Navigate knowledge-based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns.
– Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively.
– Competency and initiative to meet and exceed the department metrics and individual performance goals.
– Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within DTC industry.
c. Skills/Talents the ideal candidate will posses:
– Analytical, problem solver and critical thinker.
– Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy.
– Team player that is willing to take initiative to support customers, other agents and supervisors.
– Adaptability to thrive in a fast-paced ever changing work environment.
– Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers.
– Positive attitude with a desire to learn and share ideas in a collaborative work environment.
– Clear and concise communicator within customer interactions and across different departments.
– Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results.
– Customer-focused with strong interpersonal and tech savvy skills.
c. Qualifications:
– Customer Service Experience: 1 year (Preferred)
– Fluency in English.
– Experience with AI Intercom, Slack or other CRM software is a plus.
– Excellent written and oral communication skills.
– Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs.
– Customer-focused and can demonstrate mastery of customer service skills.
– Ability to maneuver between multiple tasks.
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