Account Receivable Staff

1 day ago


Makati, Philippines Skills and Talent Employment Pool Inc. (STEP) Full time

An Account Receivables Staff is responsible for managing accounts receivable, ensuring timely payment from customers, and maintaining positive client relationships while effectively managing collections processes. Key Responsibilities Contact Customers : Reach out to customers via phone, email, or mail to collect outstanding payments. Negotiate Payment Plans : Work with delinquent customers to negotiate payment plans and settlements while maintaining a professional and empathetic approach. Monitor Accounts : Review and analyze customer accounts to identify overdue payments, delinquencies, and potential risks. Record Keeping : Maintain accurate records of all collection activities and customer interactions in the database. Prepare Documentation : Prepare and send collection letters, statements, and invoices to customers. Collaborate with Teams : Work with cross-functional teams, such as sales and customer service, to resolve payment disputes and address customer concerns. Compliance : Stay updated with industry regulations and best practices for collections to ensure compliance and efficiency. Qualifications Education : Bachelor's degree in finance or other finance and accounting related course. Experience : Prior experience in collections, accounts receivable, or a similar role is preferred. Excellent communication skills, both written and verbal. Strong negotiation and conflict resolution abilities. Attention to detail and analytical skills to evaluate customer accounts. Ability to prioritize tasks and meet deadlines while handling confidential information professionally. #J-18808-Ljbffr



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