Operations Supervisor

RELX Quezon City, National Capital Region, Philippines Join to apply for the Operations Supervisor role at RELX Accountabilities Ensure a proactive and consultative relationship with all business units supported Monitor shows and constantly partner with stakeholders in terms of activities team will support Continuously explore opportunities to partner with and support the stakeholders while ensuring continuous growth and upskilling of self and team members Strategic Partnership with Various Stakeholders Ensure a proactive and consultative relationship with all business units supported Monitor shows and constantly partner with stakeholders in terms of activities team will support Continuously explore opportunities to partner with and support the stakeholders while ensuring continuous growth and upskilling of self and team members Employee Management Ensure new employees are oriented to the organization, its policies, facilities, etc Facilitate Employee growth, training and progress through various means Develop and implement PIP if performance is not adequate Lead regular teambuilding activities including strategic planning, RE Cares, etc. Approve and monitor daily team attendance through HR Teamware Attrition – maintain annualized negative attrition at or below 10% Regularly review the needs of employees Help, discuss, evaluate and resolve personal and work issues among team members Inform and monitor employees during times of crisis or disaster to assess situation Inform the manager of the current situation of team members and recommend solution Reporting Submit regular operation performance status reports to local RX leadership and stakeholders Produce monthly performance update and other relevant reports to BU stakeholder Operational Improvement Stakeholder Management – conduct regular operations review and execute action items agreed with the business unit Manage multiple projects simultaneously, proactively reprioritizing when necessary as determined by competitive issues. Receive, review and monitor and manage workload and assignments of the team Manage stakeholder expectations regarding deadlines, quality and efficiency Drive key initiatives to facilitate team process improvement and efficiency as well as partner with Leadership to implement critical actions Develop and implement support plans for overall department operations to meet service level objectives and metrics and manage day-to-day operations Operations Standard – support compliance with established processes Hard/Technical, Soft Skills And Complimentary Skills Strong knowledge in Microsoft Word, Excel and PowerPoint Strong analytical, quantitative and deductive reasoning skills People and Performance Management experience is required Experience in events and events management a plus Strong written and verbal communication, problem solving, project management, delegation, and mentoring skills Strong sense of ownership relating to tasks and responsibilities Ability to work under pressure Deadline-driven and attention to detail Organized and very systematic in handling tasks at hand Very proactive in stakeholder management, project ownership, team coordination, and team engagement Very decisive and results oriented Project and time management skills demonstrated by the ability to manage a number of projects at the same time Strong commitment to performance and team success Qualifications/Requirements Bachelor's/College Degree in marketing, business management or other related fields Must have at least 5 years’ of working experience in the similar capacity Applicants must be willing to work in flexible/rotating schedule depending on business needs Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Industries Technology, Information and Media Referrals increase your chances of interviewing at RELX by 2x. #J-18808-Ljbffr