Customer Service Manager
3 weeks ago
Manage customer service operations, including contact center management, quality assurance, and training.
Improve service quality by analyzing processes, setting standards, and implementing strategic changes. Provide technical support to enhance operational performance and resolve customer issues promptly.
Foster customer loyalty through effective communication and personalized service.
Coach and motivate the team to deliver outstanding customer experiences.
Relay customer feedback across the organization and maintain accurate records of interactions.
Qualifications: Bachelor's degree in Business Management, Communication, or related field.
3-5 years of experience as a Customer Service Manager in banking or financial services.
Strong customer-centric focus and excellent communication skills.
Strategic thinker with leadership abilities and problem-solving skills.
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Customer Service Manager
3 weeks ago
BGC, Taguig, Philippines Visage Executive Search Full timeResponsibilities: Manage customer service operations, including contact center management, quality assurance, and training. Improve service quality by analyzing processes, setting standards, and implementing strategic changes. Provide technical support to enhance operational performance and resolve customer issues promptly. Foster customer loyalty through...
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Customer Service Director
3 weeks ago
BGC, Taguig, Philippines Visage Executive Search Full timeCustomer Service ManagerAt Visage Executive Search, we seek a seasoned Customer Service Manager to oversee the delivery of exceptional customer experiences. The ideal candidate will possess a strong customer-centric focus, excellent communication skills, and the ability to lead and motivate a team to achieve outstanding results. Key responsibilities include...
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Dining Services Team Member
1 week ago
BGC Taguig City, Philippines Topserve Service Solutions, Inc. Full timeJob SummaryWe are seeking a Dining Services Team Member to join our team at Topserve Service Solutions, Inc.This role is ideal for individuals who are passionate about providing excellent customer service and have a strong desire to work in a fast-paced environment.About the RoleThe Dining Services Team Member will be responsible for assisting in the...
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IT Service Management Lead
4 weeks ago
BGC, Taguig, Philippines Nityo Infotech Services Philippines Inc. Full timeAbout the RoleWe are seeking a highly skilled Service Management and Incident Response Lead to join our team at Nityo Infotech Services Philippines Inc. This role will play a crucial part in our company's success by ensuring the highest level of service delivery and incident response.Key ResponsibilitiesLead Incident Response: Investigate and lead the...
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Internal Delivery Specialist
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BGC, TAGUIG, Philippines Topserve Service Solutions Inc. Full timeJob Summary: We are seeking a highly organized and detail-oriented Internal Messenger to join our team at Topserve Service Solutions Inc.Key Responsibilities:• Securely deliver packages, documents, written and verbal messages, and other items to intended locations or recipients in a timely and professional manner.• Manage incoming mail by opening,...
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Customer Service Representative
4 weeks ago
BGC Taguig, Philippines Metacom Full timeKey Responsibilities:Provide exceptional customer support by resolving customer inquiries and issues in a timely and professional manner.Requirements:Completed at least 2 years of college educationHave at least 3 months of call center experienceExcellent communication skillsAbout the Role:We are seeking a highly motivated and experienced customer service...
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Web Services Project Manager
1 week ago
BGC Taguig, Philippines RCN PH - Neo Career Group Full timeWe are seeking a highly skilled Web Services Project Manager to join our team at RCN PH - Neo Career Group. This role offers an exciting opportunity for experienced professionals to leverage their technical expertise and leadership skills in managing web services projects.The successful candidate will have a solid background in computer science or related...
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Customer Service Experience Specialist
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BGC, Taguig City, Philippines ETeam Workforce Private Corporation Full timeOverviewETeam Workforce Private Corporation is seeking a highly motivated and experienced Customer Service Representative to join our team. This role will play a crucial part in providing exceptional customer service and support to clients.
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BGC Taguig, Philippines Metacom Full timeJob Responsibilities:As a Customer Service Representative at Telesys Eastwood, you will be responsible for following standard operations and procedures. You will recognize and escalate priority problems in accordance with Client standards, ensuring one call resolution and prioritizing customer satisfaction. You will also perform basic troubleshooting when...
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Customer Service Account Manager
1 week ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeAt Neksjob Corporation, we are seeking a highly skilled Customer Service Account Manager to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced environment, where you will...
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Japanese Bilingual Web Services Manager
1 month ago
BGC Taguig, Philippines RCN PH - Neo Career Group Full timeJob Title: Japanese Bilingual Web Services ManagerAt RCN PH - Neo Career Group, we are seeking a highly skilled Japanese Bilingual Web Services Manager to join our team.Key Responsibilities:Technical Skills: Proficiency in web development languages, experience with web service protocols and frameworks, knowledge of database management systems, and...
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Dining Services Associate
1 week ago
Taguig, National Capital Region, Philippines Topserve Service Solutions Inc. Full timeAbout Us: At Topserve Service Solutions Inc., we strive to provide exceptional customer experiences in food courts. Our team members are committed to maintaining high standards of cleanliness and ensuring a welcoming environment for our guests.Job Summary: We are seeking a reliable and detail-oriented individual to join our dining services team as a Dining...
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Japanese Bilingual Web Services Manager
1 month ago
BGC Taguig, Philippines RCN PH - Neo Career Group Full timeJob SummaryWe are seeking a highly skilled Japanese Bilingual Web Services Manager to join our team at RCN PH - Neo Career Group. As a key member of our web services team, you will be responsible for delivering high-quality web services projects while ensuring seamless communication with our clients.Key Responsibilities- Technical Skills: Proficiency in web...
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Customer Service Manager
2 months ago
Taguig, Philippines Visage Executive Search Full timeBackground in finance or banking is preferred Job Summary: The Customer Service Manager oversees customer interactions in a corporate banking setting, leading a team to ensure exceptional service delivery and operational efficiency. Responsibilities: Manage customer service operations, including contact center management, quality assurance, and training....
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Customer Service Manager
2 months ago
Taguig, Philippines Visage Executive Search Full timeBackground in finance or banking is preferred Job Summary: The Customer Service Manager oversees customer interactions in a corporate banking setting, leading a team to ensure exceptional service delivery and operational efficiency. Responsibilities: Manage customer service operations, including contact center management, quality assurance, and training....
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Customer Service Representative
2 weeks ago
BGC, Philippines Eteam Workforce Private Corporation Full timeCustomer Service Representative (BPO Industry) Location: BGC - Candidate must possess at least a Bachelor's/College Degree , any field; - College undergraduate, finished 2nd year level with no back subject - Applicants must be willing to work in Cebu City; - With at least 6 months BPO experience. - Can start ASAP!!! Duties and...
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Lead Service Management and Incident Response
2 months ago
BGC, Taguig, Philippines Nityo Infotech Services Philippines Inc. Full timeLocation: BGC, Taguig (Hybrid, 3x onsite per week) Schedule: Dayshift JOB PURPOSE: - The role will involve leading and supporting teams of incident response experts who specialize in the detection, response and recovery of system downtime. The Incident Response Lead will be working closely alongside other internal and external teams to identify recurring...
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Customer Service Manager
2 months ago
Taguig, Philippines Visage Executive Search Full timeBackground in finance or banking is preferredJob Summary: The Customer Service Manager oversees customer interactions in a corporate banking setting, leading a team to ensure exceptional service delivery and operational efficiency. Responsibilities:Manage customer service operations, including contact center management, quality assurance, and training....
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Lead Service Management and Incident Response
2 months ago
BGC, Taguig, Philippines Nityo Infotech Services Philippines Inc. Full timeLocation: BGC, Taguig (Hybrid, 3x onsite per week) Schedule: Dayshift JOB PURPOSE: - The role will involve leading and supporting teams of incident response experts who specialize in the detection, response and recovery of system downtime. The Incident Response Lead will be working closely alongside other internal and external teams to identify recurring...
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Customer Service Representative
2 weeks ago
BGC, Philippines Eteam Workforce Private Corporation Full timeCustomer Service Representative (BPO Industry) Location: BGC - Candidate must possess at least a Bachelor's/College Degree , any field; - College undergraduate, finished 2nd year level with no back subject - Applicants must be willing to work in Cebu City; - With at least 6 months BPO experience. - Can start ASAP!!! Duties and...