Customer Service Manager
1 week ago
Background in finance or banking is preferredJob Summary: The Customer Service Manager oversees customer interactions in a corporate banking setting, leading a team to ensure exceptional service delivery and operational efficiency. Responsibilities:Manage customer service operations, including contact center management, quality assurance, and training. Improve service quality by analyzing processes, setting standards, and implementing strategic changes. Provide technical support to enhance operational performance and resolve customer issues promptly. Foster customer loyalty through effective communication and personalized service.Coach and motivate the team to deliver outstanding customer experiences. Relay customer feedback across the organization and maintain accurate records of interactions. Qualifications: Bachelor's degree in Business Management, Communication, or related field. 3-5 years of experience as a Customer Service Manager in banking or financial services.Strong customer-centric focus and excellent communication skills. Strategic thinker with leadership abilities and problem-solving skills.
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Customer Service Manager
3 days ago
Taguig, National Capital Region, Philippines Best Reliable Resources Full timeOn-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionOversee daily customer service operations.Manage a team of customer service representatives.Develop and implement customer service policies and procedures.Analyze customer feedback to improve service quality.Train and mentor staff to enhance performance.Ensure customer satisfaction and...
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Customer Service Manager
3 weeks ago
Taguig, National Capital Region, Philippines Best Reliable Resources Full timeAbout the roleWe are seeking an experienced Customer Service Manager to join our vibrant and growing team at Best Reliable Resources' Bonifacio Global City Taguig City, Metro Manila location. In this full-time role, you will be responsible for overseeing and optimizing our customer service operations to ensure an exceptional experience for our valued...
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Customer Service Manager
1 week ago
Taguig, National Capital Region, Philippines Visage Executive Search Full timeResponsibilities:Manage customer service operations, including contact center management, quality assurance, and training. Improve service quality by analyzing processes, setting standards, and implementing strategic changes. Provide technical support to enhance operational performance and resolve customer issues promptly. Foster customer loyalty through...
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Customer Service Manager
2 days ago
Taguig, National Capital Region, Philippines Canon New Zealand Full timeCannon New Zealand invites applications for a Customer Service Manager position.Job SummaryTeam Leadership:Lead the team in achieving schedule adherence and task completion.Implement training programs to enhance team performance.Monitor KPIs and SLAs to identify areas for improvement.Document and maintain process flows and work instructions.Recommend...
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Customer Service Manager Role
1 day ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob DescriptionTASQ Staffing Solutions is seeking a highly skilled Operations Supervisor to lead our customer service team. In this role, you will be responsible for managing day-to-day operations, developing and implementing process improvements, and ensuring exceptional customer experiences.ResponsibilitiesThe Operations Supervisor will be responsible...
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Customer Service Lead
11 hours ago
Taguig, National Capital Region, Philippines GrowthFN Sdn Bhd Full timeAbout the RoleGrowthFN Sdn Bhd is seeking a highly skilled Customer Service Lead to join our team. As a Customer Service Lead, you will be responsible for managing a team of customer service representatives and providing exceptional customer service to our clients.Key Responsibilities:Team Management: Manage and oversee the implementation of short-term...
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Customer Service Director
5 days ago
Taguig, National Capital Region, Philippines Visage Executive Search Full timeJob Summary: The Customer Service Director oversees customer interactions in a corporate banking setting, leading a team to ensure exceptional service delivery and operational efficiency.The ideal candidate will possess strong leadership abilities, excellent communication skills, and a strategic thinking approach. With a focus on quality assurance and...
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Customer Service and Sales Management
5 days ago
Taguig, National Capital Region, Philippines Firstsource Full timeJob Description:As Assistant Operations Director, you will play a critical role in driving sales and customer retention performance for our call centre operations in Taguig City Metro Manila.Key Responsibilities:Collaborate closely with the Operations Manager to oversee day-to-day activities of sales and customer retention teamsIdentify and address...
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Customer Service Representative
1 week ago
Taguig, National Capital Region, Philippines Miguelitos Business and Development Corporation Full timeWe are seeking an experienced Customer Service Representative to join our team. The ideal candidate will have a strong background in customer service, excellent communication skills, and a passion for helping customers.Qualifications:- Bachelor's degree in Business, Communications, or a related field- Minimum of 1 year of experience in customer service or...
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Customer Service Representative
5 days ago
Taguig, National Capital Region, Philippines Canon Australia Full timeAbout the RoleWe are seeking a highly skilled Sales Admin Coordinator to join our team. The successful candidate will be responsible for managing the Order Management Process from start to finish.The ideal candidate will have a strong background in sales and customer service, with excellent analytical and communication skills.We offer a dynamic and...
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Customer Service Representative
4 weeks ago
Taguig, National Capital Region, Philippines Miguelitos Business and Development Corporation Full timeWe are seeking an experienced Customer Service Representative to join our team. The ideal candidate will have a strong background in customer service, excellent communication skills, and a passion for helping customers.Qualifications:- Bachelor's degree in Business, Communications, or a related field- Minimum of 1 year of experience in customer service or...
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Customer Service Process Manager
5 days ago
Taguig, National Capital Region, Philippines Canon New Zealand Full timeAbout the OpportunityWe're seeking an experienced ISS Administrator to join our team at Canon Business Services Centre Philippines. As a key member of our team, you'll be responsible for configuring Canon's cloud-based Multi-function remote device configuration tool, ISS.About the RoleThis role involves working closely with multiple teams, including...
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Customer Service Representative
3 hours ago
Taguig, National Capital Region, Philippines Aboitiz Foods Full timeAs a Customer Service Representative at Aboitiz Foods, you will be the face of our company, ensuring that every customer interaction is positive and memorable.Key Responsibilities:Provide exceptional customer service through phone, email, and in-person interactionsResolve customer complaints and issues in a timely and professional mannerCollaborate with...
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Customer Service Representative
1 week ago
Taguig, National Capital Region, Philippines Ayuda Business Management Solutions Inc. Full timeResponsibilities:- Manage large amounts of incoming phone calls- Generate sales leads- Identify and assess customers' needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Meet...
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Customer Service Representative
1 week ago
Taguig, National Capital Region, Philippines Ayuda Business Management solution Inc Full timeResponsibilities-Manage large amounts of incoming phone calls-Generate sales leads-Identify and assess customers' needs to achieve satisfaction-Build sustainable relationships and trust with customer accounts through open and interactive communication-Provide accurate, valid and complete information by using the right methods/tools-Meet personal/customer...
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Customer Service Representative
4 weeks ago
Taguig, National Capital Region, Philippines Ayuda Business Management Solutions Inc. Full timeResponsibilities:- Manage large amounts of incoming phone calls- Generate sales leads- Identify and assess customers' needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Meet...
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Customer Service Representative
4 weeks ago
Taguig, National Capital Region, Philippines Ayuda Business Management solution Inc Full timeResponsibilities-Manage large amounts of incoming phone calls-Generate sales leads-Identify and assess customers' needs to achieve satisfaction-Build sustainable relationships and trust with customer accounts through open and interactive communication-Provide accurate, valid and complete information by using the right methods/tools-Meet personal/customer...
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Customer Service Expert
5 days ago
Taguig, National Capital Region, Philippines Schneider Electric Full timeWe are looking for a motivated and organized individual to join our team as an Inside Sales Representative. As a key member of our sales team, you will be responsible for developing and maintaining relationships with customers to ensure their needs are met.ResponsibilitiesYou will work closely with customers to understand their requirements and provide them...
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Customer Service Representative
3 hours ago
Taguig, National Capital Region, Philippines DITO Telecommunity Corporation Full timeWe are looking for a Customer Service Representative to join our team at DITO Telecommunity Corporation. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales and after-sales transactions, and contributing to the store's overall success.About the RoleThis is an exciting opportunity for...
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Customer Service Representative
1 week ago
Taguig, National Capital Region, Philippines Ayuda Business Management solution Inc Full timeHealth Care Customer Service Representative Responsibilities:Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.Greeting customers in a friendly, professional manner using the suggested script.Answering telephonic and e-mail inquiries in a timely manner.Deferring queries to your line manager if you are unable to answer...