Customer Service Manager

Customer Service Representative (Manufacturing & Vape Industry)Wpay technology service Corp.On-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionAs a CSR, you will handle customer inquiries, resolve issues, and assist with product-related questions. Manufacturing or vape industry experience is a plus, but fresh graduates are welcome to apply.Key...

Responsibilities:Manage customer service operations, including contact center management, quality assurance, and training. Improve service quality by analyzing processes, setting standards, and implementing strategic changes. Provide technical support to enhance operational performance and resolve customer issues promptly. Foster customer loyalty through...

Job DescriptionTaking responsibility:You will handle customer enquiries in writing and by telephone in English. You will support customers with their extensive requests concerning various digital topics such as vehicle applications and the like.Think comprehensively:In case of challenges with booked services in the vehicle you are the first point of contact...

Customer Service Leadership OpportunityThis role involves managing a team of customer service experts responsible for researching and resolving customer inquiries, requests, and problems. Key responsibilities include assisting CSRs with customer inquiries, maintaining productivity reports, providing additional training and coaching to meet performance...

We're looking for a dynamic Customer Service Manager to lead and elevate our customer service team. The ideal candidate is a results-driven leader who can drive performance, enhance customer satisfaction, and foster a high-performing team culture. If you're passionate about service excellence and team development, we want to hear from youKey...

The Service Supervisor is an intermediate position responsible for managing the daily workflow of a Customer Service team in coordination with the customer service function. The overall objective is to delegate and supervise tasks of the team while ensuring individual and group performance goals are met.This role involves overseeing and performing customer...

Job Summary:The Escalations Manager will oversee a team handling complex customer service tasks and create initiatives to support business goals. The ideal candidate will have at least 6+ years of customer-facing experience in disputes, claims, or fraud resolution within the financial services industry.

Clients in various industries rely on us to deliver exceptional service. Our team of experts works closely with customers to ensure seamless experience.Key ResponsibilitiesManage customer relationships and resolve issues promptly.Handle customer inquiries, complaints, and feedback efficiently.Liaise with internal teams to resolve complex issues.Raise tickets...

Key Responsibilities:Closely monitor daily productivity of staff to ensure target take-outs, service levels, and other key objectives are met.Provide supervision and side-by-side training to Customer Financing-HDMF Associates to deliver high-quality customer service.Measure operational performance of staff and provide necessary training, coaching, or...

The Director of Customer Experience is responsible for overseeing the development and implementation of customer service strategies that align with business objectives. This role requires a strong understanding of customer needs and preferences, as well as the ability to lead and manage customer-facing teams.Job Description:Develop and implement customer...