Workforce Planner

OverviewSPX Express is hiring a Workforce Planner for Operations at the Sorting Center in Calamba, Laguna. This role focuses on forecast modeling, capacity planning, scheduling, real-time monitoring, and ensuring alignment of forecasts with strategic goals.ResponsibilitiesForecast modeling and capacity planning to meet strategic goals, with collaboration and...

OverviewWorkforce Planner - Operations, Sorting Center, SPX Express (Calamba, Laguna) at SPX Express. Location: Paciano Rizal, Calamba, Laguna.This role focuses on forecasting, capacity planning, scheduling, and real-time monitoring to align with strategic goals.ResponsibilitiesResponsible for ensuring strategic goals are met through forecast modeling,...

Workforce Planning & Analytics ManagerThis is a dynamic role that requires a strategic and analytical individual to provide guidance and support in workforce management, allocation, forecasting, scheduling, reporting analysis, and utilising business intelligence tools to drive operational performance and enhance decision-making capabilities.The ideal...

Overview SPX Express is hiring a Workforce Planner for Operations at the Sorting Center in Calamba, Laguna. This role focuses on forecast modeling, capacity planning, scheduling, real-time monitoring, and ensuring alignment of forecasts with strategic goals. Responsibilities Forecast modeling and capacity planning to meet strategic goals, with...

Overview Workforce Planner - Operations, Sorting Center, SPX Express (Calamba, Laguna) at SPX Express. Location: Paciano Rizal, Calamba, Laguna. This role focuses on forecasting, capacity planning, scheduling, and real-time monitoring to align with strategic goals. Responsibilities Responsible for ensuring strategic goals are met through forecast modeling,...

OverviewJoin to apply for the Assistant Manager Workforce role at ibexResponsibilitiesResponsible for ensuring integrity and consistency of set WFM processes/procedures.Responsible for ensuring Service Delivery to the client, balancing staffing requirements with operational efficiencies and financial goals.Maintain confidentiality on information, objectives,...

Overview Sorting Center - Workforce Management Planner (Calamba, Laguna) - Operations, SPX Express. Responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication while ensuring forecast alignment with strategic goals. Responsibilities Responsible for forecast modeling, capacity...

We're Hiring: Workforce Management RolesWorkforce Real-Time Analysts with Scheduling experienceJob ResponsibilitiesAnalyzes and investigatesProvides explanations and interpretations within area of expertisePerform historical data analyses of performance data to identify trends/patterns, and make appropriate recommendations (e.g., call volumes, intra-day...

* **Proficient in Spanish (Read, write and speak)*** Strong communication and stakeholder management skills including ability to speak and understand Spanish fluently.* Ability to make decisions in a timely manner with incomplete and changing information.* Ability to root cause issues and take corrective actions quickly.* Customer/commercial focused*...

OverviewTheWorkforce Planneris responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels needed by each program he supports to achieve all client metrics while balancing it with internal productivity...