HR Generalist

Overview

In the HR Generalist role, you’ll be a key member of our combined HR & Admin team, responsible for managing a wide range of human resources functions across the entire employee lifecycle post-hire. You will be at the forefront of onboarding, employee engagement, performance management, disciplinary processes, and driving HR process improvements through systems, AI, and automation.

We’re looking for someone who’s tech-savvy, proactive, and passionate about building a thriving workplace where employees feel supported, engaged, and empowered.

• Onboarding & New Hire Integration: Own the end-to-end onboarding process to ensure new employees feel welcomed, prepared, and integrated into our culture from day one.
• Employee & Stakeholder Engagement
  • Act as a central point of contact for employees, conducting new hire check-ins, HR chat sessions, and providing guidance for all HR-related matters.
  • Mediate and resolve employee issues, fostering a positive work environment.
  • Schedule and facilitate check-ins with department heads to discuss team dynamics, performance, and other HR-related matters.
• HR Systems & Automation: Champion the effective use of our HRIS and identify opportunities to leverage AI and automation to streamline processes, improve efficiency, and enhance employee experience.
• Performance Management: Support performance review cycles, assist managers with underperformers, manage probation extensions, and implement performance improvement plans (PIPs) up to the point of exit.
• Disciplinary Management: Be the custodian of our Code of Conduct, ensuring fair and consistent application. Advise people managers on disciplinary matters, ensuring compliance with Malaysian labor laws while protecting the company’s interests.
• Team Support: Provide hands-on support for HR & Admin functions as needed for company events, initiatives, or urgent business needs. Collaborate with the Talent Acquisition team during high-volume hiring periods.

• Extremely proactive, with a strong sense of ownership over your work.
• Comfortable working autonomously and escalating complex matters only with well-thought-out proposals.
• Able to build rapport and trust with employees and stakeholders at all levels.
• Tech-savvy and enthusiastic about using HR systems, AI, and automation tools.
• A role model for StoreHub’s culture and values, with the highest standards of professionalism and accountability.
• Flexible and adaptable, ready to jump in and help wherever needed.

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 3–5 years of HR Generalist experience, with strong focus on onboarding, employee relations, and HR operations.
• Solid knowledge of Philippines labor laws and HR best practices.
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency with HRIS (e.g., Workday, BambooHR, OMNI HR) and a strong interest in HR automation and AI tools.
• Proven ability to handle sensitive and confidential information with professionalism and empathy.

• Our people – StoreHubbers are some of the smartest and most interesting people you’ll work with. Expect a lot of peer-learning.
• Culture of Candour – We embrace directness, hate bureaucracy, and move fast. If you’re tired of corporate nonsense, you’ll feel right at home.
• Cutting edge tools – If something can be automated, we’ll make it happen.
• Impact, not just effort – We value results over hours clocked.

• Communicate for Clarity
• Humble and Hungry
• Authentic but not an *sshole
• Nimble and Quick
• Growth Mindset
• Efficiency and Excellence

We are an equal-opportunity employer and value diversity at StoreHub. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, or disability status.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: Software Development

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Location snapshots: Manila, Makati, Pasay, Taguig, Quezon City in National Capital Region, Philippines