Key Account Manager

Overview

As Key Account Manager , you will ensure flawless execution of the strategies in order to achieve goals and objectives in terms of sales achievement, brand distribution and overall effective business management. In this role, you function as a driven sales professional to grow sales and manage business activities for a key customer. Key to this position is the ability to drive sales, leverage customer relationships and impact a variety of customer segments. This includes leading and providing strategic direction to ensure achievement of targeted sales volumes and distribution targets ensuring long-term success. You will understand and leverage roles and responsibilities of the cross functional team to drive sales results. Ideal candidates will have a strong desire to win while helping our Haleon partners.

• Account Management: Develop and nurture strong relationships with key stakeholders and customer, proactively address customer needs and concerns, ensuring long-term satisfaction.
• Business Reviews: Conduct thorough and insightful business reviews with the customer to assess performance and identify growth opportunities; collaborate with internal teams to synthesize data into actionable strategies.
• Forecasting: Utilize data-driven insights, market trends, and historical data to create accurate sales forecasts; work closely with the Channel Manager to align forecasts to meet overall goals; jointly forecast with the customer and align projections.
• Strategic Planning: Formulate and implement strategic plans to achieve sales targets and enhance market share; identify and leverage opportunities for product placement, promotions, and market expansion.
• Execution: Implement sales plans effectively by collaborating with cross-functional teams; monitor and analyze sales performance, making data-driven adjustments to strategies as needed.
• Accounts Receivable: Manage account receivables efficiently, ensuring timely payments and minimizing overdue balances; collaborate with finance teams to address invoicing or payment discrepancies.
• Data Analysis and Insighting: Utilize data analysis tools to extract meaningful insights from sales data; translate data into actionable strategies and recommendations for continuous improvement.

• Minimum 5 years of relevant experience in managing FMCG/FMCH sales
• Successful track record in account management in a consumer setting or similar company
• Deep understanding of Digital commerce and O+O
• Strong leadership skills to effectively oversee coordination within Haleon stakeholders and third-party agencies
• Good financial understanding of profit & loss and sales forecast
• Ability to influence and make informed decisions
• Proficient in Microsoft Excel and PowerPoint

Care to join us. Find out what life at Haleon is really like at Haleon careers. We embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives and promotes fair and equitable outcomes for everyone. We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Accommodation Requests: If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.