
Technical Support Representative
3 weeks ago
Responsibilities
- Provide technical assistance and support for incoming queries.
- Document and track issues using ticketing systems.
- Guide customers through problem-solving processes.
- Maintain a high level of customer satisfaction.
- Collaborate with the technical team to resolve complex problems.
- Educational Qualifications: Bachelor’s degree in a related field.
- Experience Level: 1-3 years of relevant experience in technical support.
- Skills and Competencies: Proficient in Customer Relationship Management, excellent English language skills, and strong public speaking abilities.
- Working Conditions: Office environment with potential remote work options.
- Qualities and Traits: Strong problem-solving skills, empathy, attention to detail, and effective communication.
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Technical Support Representative
4 weeks ago
Pasig, Philippines Asiatel Outsourcing Full timeJOIN US NOW! We’re looking for Technical Support Representatives to join our support team for our Netherlands-based partner in the global telecommunications industry. This role involves assisting customers via email, chat, and occasional calls, resolving technical concerns, and ensuring accurate ticket documentation. About the Role You will handle and...
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Technical Support Representative
4 weeks ago
Pasig, Philippines Hunter's Hub Inc. Full timeOverview Technical Support Representative (Pasig) – Hunter's Hub Inc. On-site – Pasig. 1-3 years experience. Bachelor’s degree required. Full-time. Job Description Provide remote and phone-based technical support to end-users, partners, and clients. Troubleshoot and resolve issues related to network connectivity (LAN/WAN/Wi‑Fi), routers, switches,...
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Technical Support
3 days ago
Pasig, Philippines Prime Power Energie System Full timeResponsibilities Prepares, schedules, coordinates, and monitors assigned engineering projects. Ensures compliance with applicable codes, standards, QA/QC policies, and performance specifications. Interacts daily with clients to understand their needs and requirements, and represent them on-site. Monitors overall project control, including work schedules,...
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Technical Support Representative
4 weeks ago
Pasig, Philippines Tri-Unity Talent Sourcing & Human Resource Management Services Full timeResponsibilities Provide administrative support to the technical team, including scheduling meetings, preparing reports, and updating technical documentation. Assist in maintaining and organizing databases, project files, and system records. Coordinate with cross-functional teams to track the progress of technical projects and tasks. Prepare and manage...
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AU Telco Technical Support Representative
2 weeks ago
Pasig, National Capital Region, Philippines TPG Telecom - Manila Full time ₱144,000 - ₱180,000 per yearResponsibilities:Support our Australian Internet and home phone customers by troubleshooting technical issues with home internet setup, Wi-Fi and speed and resolve technical support queries via telephoneDiagnose and escalate faultsProvide excellent customer serviceAssist customers with Billing concerns as neededMeet and maintain the appropriate key...
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Technical Support Representative
4 weeks ago
Pasig, Philippines RCReign International Manpower Agency Full timeResponsibilities Provide customer support and technical issues resolution via phones, email and other electronic medium Provide web-based training Provide feedback on improvement opportunities based on current product behavior in the filed Diagnose and configure customer service in all situations Communicate technical terms in a non-technical format...
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Technical Support Representative
4 weeks ago
Pasig, Philippines RSD Human Resource Management Consultancy Full timeResponsibilities Provide front-line technical support to customers via phone, email, and chat. Troubleshoot hardware and software issues effectively and efficiently. Document customer interactions and technical issues in the support system. Collaborate with engineering teams to resolve complex problems. Assist in developing support documentation and FAQs....
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Technical Support Representative
4 weeks ago
Pasig, Philippines Hunter's Hub Inc. Full timeResponsibilities Provide Tier 2/3 support for VoIP, SIP, WebRTC , and other UCaaS-related issues. Troubleshoot network-related problems affecting call quality (jitter, latency, packet loss, etc.). Use tools like Wireshark for deep-dive packet analysis and RCA. Monitor service alerts and incidents via dashboards and monitoring tools. Work closely with...
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Technical Sales Representative
4 weeks ago
Pasig, Philippines Rebtrade International Corporation Full timeJoin the dynamic team at Rebtrade International Corporation, a thriving player in the construction industry that values its people. Job Overview Technical Sales Representative position in the construction industry with a focus on sales and specifications working with architects and designers. Qualifications Background in sales, especially...
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Senior Technical Support Representative
2 weeks ago
Pasig, National Capital Region, Philippines Cappersoft Full time ₱800,000 - ₱1,200,000 per yearAbout the Role:We are looking for a Senior Technical Support Engineer (TSR) to join our global support team for our KYC / SaaS / FinTech platform. As a senior resource, you will focus on resolving complex technical cases, handling escalations, and ensuring client satisfaction through timely and accurate support.This role is hands-on and client-facing — you...