Quality Assurance Officer

We are seeking a highly qualified candidate for a key role in our company. The successful candidate will be responsible for the following tasks:

• Attend Management meetings relative to the project assigned to in the absence of QA Manager.
• Attend Technical meetings relative to the project assigned.
• Lead inspection of units prior to project acceptance.
• Supervise back checking of rectification works based on the punch listed items and ensure completion of the same within a reasonable period.
• Prepare all official documents for endorsement to be made by the Team to other Departments.
• Assist Turnover Specialist with respect to technical concerns of unit owners or in accommodating to irate clients.
• Monitor submission of daily unit acceptance report to head office.
• Closely monitor the timely completion of rectification works based on unit owner’s punch list and the general progress of rectification.
• Ensure Contractor’s sufficient deployment of Quick response Team (QRT) during buyers’ inspection.
• Ensure work and deliverables are complete prior to co-signing on the Certificate of Acceptance in behalf of the Developer.
• Coordinate with Project Team all valid buyers’ concerns covered within the contractor’s Defects Liability Period (DLP).
• Validate concerns of unit owners being endorsed by Property Management – Client Relations Unit (PMD-CRU), if within the liability of the developer.
• Review all pertinent document attachments to complete RRFs, COCAs and closely monitor its routing and approval.
• Supervise the timely completion of unit rectification based on valid endorsements from both the Turn-over group and the EPA.
• Monitor and operate Customer Relations Management (CRM).
• Provide feedback/update to Engineering-QS on Handyman Contractors’ deficiencies on manpower deployment, material delivery and multiple target completion dates (TCDs).
• Monitor utilization and timely operation of Qualified for Turnover Portal (QTOP), as applicable.
• Provide data necessary in preparation of the OPEX and CAPEX Budget of individual project site.
• Ensure the health, safety and physical well-being of all assigned personnel within project site.
• Recommend to Manager necessary equipment/tools to equip all personnel on project site in order to conduct work properly.
• Responsible in requesting additional manpower should the need arises in accomplishing task at hand.
• Ensure all personnel in project site prescribe to new directives/policies/procedures as mandated by management.
• Submit recommendation of personnel to attend necessary seminars to hone their respective skills.
• Prepare weekly and monthly monitoring report to be submitted.
• Submit periodically to Manager the KPI status report of all QA personnel on site.
• Provide feedbacks with the performance of personnel assigned to each project site and assist in improving work quality and productivity.
• Other related tasks that may be assigned from time to time.

• Must be focused, driven, team player; can work under pressure; with excellent oral and written communication skills; with good presentation and facilitation skills; a good strategist; computer literate.
• Must possess strong planning, organizing, and controlling skills; with effective project management and systems development know how and skills.
• Must be a graduate of Engineering or Architecture or its equivalent from a reputable college or university.
• Preferably with at least 5 years of extensive work experience related to construction engineering from a reputable property developer, real estate or contractor.

SM is the leading Philippine company that is invested in market-leading businesses in retail, banking and property. It also invests in ventures that can capture the high growth opportunities in the emerging Philippine economy.

We are an equal opportunities employer and welcome applications from all qualified candidates.