Executive Assistant
4 weeks ago
Koruna Assist Back Office Solution Inc. 
Website:   Hours:  Regular Hours, Monday-Friday, 7 AM- 4 PM (Fixed day shift and weekends off) 
We are seeking a highly organized, detail-oriented, and proactive Executive Assistant (EA) to support our Senior Broker. This role requires exceptional communication skills, the ability to manage multiple tasks efficiently, and a strong understanding of mortgage brokerage operations. The ideal candidate will have experience in Administration Support, CRM management, and liaising with clients and financial institutions.
Benefits and Perks- HMO w/ Dental Coverage
 - Free Maxicare Dependent and Annual Physical Check-up
 - Competitive Salary (6-month increase and yearly appraisal)
 - Optical Perks
 - Miscellaneous allowance
 - Incentives + Bonuses
 - Quarterly Performance Bonus
 - Perfect Attendance Rewards
 - 20 paid days off + Birthday Leave
 - 2 weeks paid off over Christmas
 - Complete WFH set-up and internet subsidy (for applicants within Metro Cebu only)
 - Positive work culture Training and development opportunities
 
- Minimum 2 years of experience as an Executive Assistant, Virtual Assistant, or similar role.
 - Excellent written and verbal communication skills in English.
 - Strong organizational and time-management skills with high attention to detail.
 - Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Google Workspace.
 - Experience with CRM systems (e.g., Hubspot, Infynity, or similar).
 - High level of professionalism and discretion in handling confidential information.
 - Ability to work independently and manage multiple priorities effectively.
 
Administrative & Operational Support
- Manage the Senior Broker’s calendar, schedule appointments, and coordinate meetings.
 - Handle email correspondence, draft responses, and follow up on outstanding matters.
 - Maintain and update client records in the CRM system.
 - Prepare reports, spreadsheets, and presentations as required.
 - Organise and manage digital files and documentation for efficient retrieval.
 
Client & Stakeholder Coordination
- Act as the first point of contact for clients, ensuring timely and professional communication.
 - Coordinate with lenders, solicitors, and other stakeholders to track loan applications and settlements.
 - Follow up with clients for missing documentation or additional requirements.
 - Provide high-level customer service to ensure an exceptional client experience.
 
Loan Process Support
- Assist in preparing loan applications and documentation for submission.
 - Review and verify financial documents for completeness and accuracy.
 - Monitor application progress and liaise with lenders for status updates.
 - Support compliance and regulatory requirements by maintaining proper documentation.
 
Process Improvement & Reporting
- Identify opportunities to streamline administrative processes and enhance efficiency.
 - Maintain key performance metrics and prepare summary reports for the Senior Broker.
 - Support training and onboarding of future offshore staff if required.
 
To apply, please visit or send your updated resume to .
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