E-Commerce Manager

• Multinational Company
• Pioneering role

About Our Client

Join a Fast-Growing Leader in Modern Baby Care
Founded in 2020, this rapidly expanding brand is redefining the baby care space across Asia, including the Philippines. With a focus on innovation, quality, and user-centered design, the company offers a thoughtfully curated range of products-from ultra-thin, highly absorbent diapers to baby essentials and personal care items-all designed to meet the needs of modern families in diverse and dynamic environments.

As an employer, the company offers a fast-paced, collaborative environment where innovation and initiative are valued. Team members are encouraged to think creatively, take ownership of their work, and contribute to a shared mission: making everyday parenting easier, smarter, and more supportive.
If you're looking to be part of an ambitious company with real momentum-and to grow your career alongside it-this is an exciting opportunity to join a team that's shaping the future of baby care.

Job Description

E-commerce Strategy & Growth:

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  Create and implement detailed e-commerce plans aimed at boosting online sales, increasing website traffic, improving conversion rates, and enhancing customer acquisition and retention.
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  Discover new growth possibilities and stay informed about emerging trends in the e-commerce market.

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  Manage the daily operations of e-commerce platforms (e.g., Shopee, Lazada, TikTok), ensuring they function smoothly, securely, and remain operational.
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  Oversee and refine all product listings, including descriptions, images, pricing, and categorization to maintain accuracy, attractiveness, and uniformity.
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  Perform A/B testing and Conversion Rate Optimization (CRO) to enhance sales processes and website performance.

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  Develop and execute digital marketing campaigns designed to attract targeted traffic to the online store, including managing affiliate marketing partnerships.
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  Work closely with internal marketing teams to align e-commerce promotions with overall marketing strategies.

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  Track and analyze crucial e-commerce data using tools like Google Analytics, CRM software, and platform dashboards.
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  Use data insights to understand customer behaviors, identify buying patterns, and recognize areas for improvement or new business opportunities.
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  Provide regular, detailed reports on sales outcomes, marketing ROI, and website performance for stakeholders.

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  Collaborate with supply chain, logistics, and inventory teams to maintain accurate stock levels, ensure efficient order fulfillment, and timely deliveries.
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  Develop strategies to manage inventory efficiently, reducing both shortages and excess stock.
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  Coordinate with customer service teams to deliver smooth support, promptly addressing inquiries, resolving problems, and handling returns and exchanges.

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  Oversee relationships with third-party vendors and partners, including payment processors, shipping companies, e-commerce platform providers, and marketing agencies.
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  Keep up-to-date with the latest e-commerce technologies, trends, and best practices to stay competitive and leverage new capabilities.

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  Administer the budget for e-commerce activities, optimizing expenditures on marketing, platform upkeep, and other operational costs to ensure maximum return on investment.

The Successful Applicant

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  Proven experience in e-commerce management or related fields.
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  Strong analytical skills and proficiency with data analysis tools (Google Analytics, CRM, dashboards).
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  Experience with digital marketing, A/B testing, and CRO strategies.
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  Excellent project management and communication skills.
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  Familiarity with popular e-commerce platforms such as Shopee, Lazada, and TikTok.
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  Ability to collaborate cross-functionally with marketing, supply chain, and customer service teams
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  Must be ammenable to report to office daily in BGC.

What's on Offer

• Join a pioneering team and play a crucial role at the heart of our company's growth.
• Be part of a dynamic multinational organization offering a competitive compensation package and exciting career opportunities.