Sales Supervisor

3 weeks ago


Aklan Philippines Buscojobs Full time

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Posted today

Job Description

REQUIREMENTS:

  • Bachelor’s Degree in Agriculture / Agri. Business / Business Management, or any related course
  • At least 3 - 5 years of experience in supervisory role and customer-service within sales environment
  • Strong leadership and team management skills
  • Good verbal and written communication skills
  • Organizational and time management skills
  • Flexible and capable to adjust in different situation and type of people
  • Must have a good moral character and can work under pressure with minimal supervision
  • Must be creative and computer literate
  • Detail oriented and ability to multitask
  • Willing to hold office in Lipa City, Batangas

Responsibilities:

  • Supervise and coordinate the sales support team activities.
  • Assist sales representatives with administrative tasks and customer inquiries.
  • Prepare and analyze sales reports and performance metrics.
  • Train and mentor sales support staff to enhance their skills.
  • Collaborate with sales and marketing teams to improve processes.
  • Manage customer databases and ensure data accuracy.
  • Handle escalated customer issues and provide solutions.
  • Monitor inventory levels and coordinate with logistics.
  • Develop and implement strategies to increase sales efficiency.
  • Ensure compliance with company policies and procedures.

Posted today

Customer Service Analyst

Posted today

Job Description

Primary Responsibilities:

  • Ability to communicate effectively and professionally with customers. Digest large amounts of data quickly, deal with ambiguity, be decision-oriented, a quick learner and open minded.
  • Receipt, review and processing of customer orders, RFQ's and discrepancies in accordance with standard terms and conditions or customer specific contractual obligations.
  • Extensive internal interface with various support organizations within the organization.
  • Ensuring all necessary flow-downs to supply chain, shipping, quality, etc. are communicated timely and accurately.
  • Management of contracts to include assistance with customer delivery status inquiries, customer delivery expedite requests, the implementation of contract modifications to standard work and other customer requests as needed.
  • Responsible for assisting with timely payment from customers.
  • Participate in continuous improvement initiatives.
  • Documented success in maintaining a high level of ownership towards assigned responsibilities
  • Ability to train and develop others around them in areas of expertise
  • Non-traditional working hours may be required as needed.

Preferred Qualifications:

  • SAP knowledge
  • ACE, Six Sigma continuous improvement experience
  • Reporting, database manipulation and/or VBA a plus
  • Effective written and verbal communication
  • Bachelor's degree required for this position

Customer Service Planner

Posted today

Analyst, Customer Service

Job Description

Date Posted: Philippines | Position Role Type: Unspecified

Job Responsibilities

  • Manage and act as primary point of contact for all intercompany orders to Galley Inserts
  • Enter and/or update sales order in SAP as needed
  • Ensure order details are correct including part numbers, quantity and pricing
  • Collaborate with Planning and ImEx team on requirements and ship dates
  • Update order's ship date in BSP on timely manner
  • Respond promptly to inquiries related to order status, pricing, delivery, cancellation and returns
  • Provide daily and monthly reports to support on-time delivery
  • Keep records of customer interactions and process customer accounts
  • Meet personal/customer service team targets (KPI)
  • Ensure compliance with company policies and internal process
  • Perform other duties as required by departmental procedures

Qualifications

  • Bachelor's degree in Business Administration, Business Management, or a related field
  • 3+ years of experience in Customer Service as a Customer Service Representative, Customer Service Executive, or a similar role
  • Customer oriented and committed to provide excellent customer service
  • Strong attention to detail and organizational skills
  • Strong numerical, written, and verbal communication and reasoning skills
  • Ability to work effectively with cross functional team
  • Ability to multi-task, prioritize, and manage time effectively
  • Professional etiquette towards customers and organization
  • Experience resolving customer complaints
  • MS Excel and PowerPoint proficient
  • Experience using SAP ERP system is a plus but not required

Collins Aerospace content included for context. RTX equal employment statement included.

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