Production Scheduler 2

2 weeks ago

Taguig, Philippines IQVIA Argentina Full time

Overview

Production Control (PC) provides 24 x 365 on-site support of all production processing streams in a multi-platform environment. A key to providing this support is the presence of a PC Analyst that is trained on the IMS products and familiar with the various tools and platforms on which these products process. PC Analyst, under broad guidance monitors status of all productions and takes appropriate action to ensure that all products are delivered on-time.

Responsibilities
  • Monitors the production environment, consisting of Mainframe, UNIX, LINUX and NT platforms, using established tools.
  • Responsible for first level response to job failures within the production environment.
  • Takes corrective actions when possible, according to established SOP.
  • Escalates issues requiring second-level support to appropriate individuals using the established call escalation procedures.
  • Takes appropriate actions to ensure that processes are completed according to the schedule provided.
  • Documents issues into the Problem Management system and conducts follow ups for proper resolutions.
  • Informs relevant production support teams of outstanding issues that require further follow-up.
  • Provides updated status of current environment and activities to the next shift at daily turnover meeting.
  • Provides shift status to manager detailing issues that are impacting deliveries and require additional attention.
  • Provides training to new/junior analysts as required.
  • Acts as a product-specific or procedural SME in the absence of Scheduling and/or manager onsite.
Minimum Education, Experience, & Specialized Knowledge Required
  • Associate degree and/or 5 – 7 years in a production environment.
  • Previous experience in production environment is required.
  • Proficiency in Cybermation/ESP scheduling software package.
  • Strong OS JCL & SDSF skill set required.
  • Basic knowledge and understanding of UNIX and NT environments.
  • Experience with Service Now or equivalent problem management tool.
  • Must possess strong analytical and problem-solving skills.
  • Strong written and verbal communication skills required.
  • Knowledge of IMS Standards and products a plus.
Additional Information
  • Department coverage is 24 x 7 x 365 / shifting schedules that alternate between dayshift and nightshift including weekend and holidays when assigned.
  • Amenable to report in hybrid setup
About IQVIA

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

#J-18808-Ljbffr

  • Production Scheduler 2

    4 weeks ago

    Taguig, National Capital Region, Philippines IQVIA Argentina Full time

    OverviewProduction Control (PC) provides 24 x 365 on-site support of all production processing streams in a multi-platform environment. A key to providing this support is the presence of a PC Analyst that is trained on the IMS products and familiar with the various tools and platforms on which these products process. PC Analyst, under broad guidance monitors...

  • Project Scheduler

    2 days ago

    Taguig, National Capital Region, Philippines HGS Offshore Staffing Solutions Full time ₱600,000 - ₱1,200,000 per year

    The Scheduling Assistant will play a critical role in ensuring timely delivery of engineering projects by managing schedules, communicating with internal teams and clients, and maintaining accurate records.Key ResponsibilitiesSchedule Coordination: Create, update, and maintain project schedules using scheduling software to ensure alignment with project...

  • Mainframe TWS Batch Scheduler

    2 days ago

    Taguig, National Capital Region, Philippines Tata Consultancy Services Full time ₱600,000 - ₱1,200,000 per year

    Job Description:Implementing changes to job scheduling systemHandle scheduling request for jobs modifications and deletions for all applications in both Database and Long Term Plan in Production/Test environmentScheduling application as per request on daily, cyclic, weekly, monthly, yearly with different dependencies typeBe able to identify issues related to...

  • Lead-Scheduling

    4 days ago

    Taguig, National Capital Region, Philippines Sutherland Full time ₱1,000,000 - ₱3,000,000 per year

    Company DescriptionAbout SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've created...

  • Workforce Scheduler

    6 hours ago

    Taguig, National Capital Region, Philippines TECHNOGLOBAL TEAM, INC. Full time $70,000 - $120,000 per year

    ENJOY THE BENEFITS OF WORKING IN A HYBRID SET-UPWork with flexibility at home, take a free lunch when you're onsite. A Great Place to Work Certified: Enjoy these perksHealth & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insuranceRewards & Recognition: 24 PTOs (with conversion), annual...

  • Lead-Scheduler

    4 weeks ago

    Taguig, National Capital Region, Philippines Sutherland Global Full time

    Company Description:Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...

  • Finance Specialist 2

    4 weeks ago

    Taguig, National Capital Region, Philippines Sun Life Financial Full time

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Finance Specialist 2

    2 weeks ago

    Taguig, Philippines Sun Life Financial Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Workforce Scheduler

    8 hours ago

    Taguig, National Capital Region, Philippines Electrodry Full time ₱360,000 - ₱420,000 per year

    ENJOY THE BENEFITS OF WORKING IN A HYBRID SET-UPWork with flexibility at home, take a free lunch when you're onsite.A Great Place to Work Certified: Enjoy these perksHealth & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insuranceRewards & Recognition: 24 PTOs (with conversion), annual...

  • Production Manager

    4 days ago

    Taguig, National Capital Region, Philippines Reliasourcing Full time ₱1,200,000 - ₱2,400,000 per year

    Job Title: Production ManagerLocation: BGC (Onsite, Full-Time)OverviewSeeking a Production Manager to oversee end-to-end production operations across multiple projects. This role will manage schedules, budgets, logistics, and teams, ensuring seamless coordination between creative, technical, and post-production departments. The ideal candidate brings strong...