Communications Coach
7 days ago
ibex Muntinlupa City, National Capital Region, Philippines Communications Coach The Communications Coach is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. Responsibilities Work with operations, training, and quality teams to identify performance gaps related to communication skills. Analyze performance gaps and provide recommendations to meet target metrics. Identify key effective measures prior to content development. Content research, creation of training materials and training evaluation measures. Provide communication coaching to all employees including leadership and support. Develop modules or activities to supplement existing programs or initiatives. Demonstrate strong working knowledge of adult learning theory principles and be able to apply it in a 1:1 or group training setting. Facilitate training programs. Gather data from operations and quality to measure effectiveness of training program. Analyze training effectiveness scores and initiate follow-up programs to ensure knowledge retention in participants. Qualifications Bachelor’s degree holder. Must have at least 1-2 years of training, teaching or communication skills experience. Must have at least 2 years work experience in Contact Center/BPO industry. Instructional design or content development experience is an advantage. Excellent training delivery, classroom management, and mentoring skills. Knowledge of adult learning principles. Excellent written and verbal communication skills in English. Seniority level Entry level Employment type Full-time Job function Human Resources Industries Outsourcing/Offshoring #J-18808-Ljbffr
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Communication Skills Coach
1 week ago
Muntinlupa, Philippines Cyfle Full timeAbout the job Communication Skills Coach ROLE AND RESPONSIBILITIES: Monitor and evaluate language quality using a standard, internally built, Communication Evaluation Form Utilize the data gathered from communications audits in exploring improvement opportunities and present findings and recommended solutions to the stakeholders Implement targeted...
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Leadership Manager
2 weeks ago
Muntinlupa, Philippines ARBEIT INFOTECH INC. Full timeKey Responsibilities 1. Leadership Development Design and execute leadership development frameworks for different levels – emerging leaders, mid-level managers, and senior leaders. Partner with external training vendors, coaches, and institutions to deliver leadership learning experiences. Drive succession planning and leadership pipeline development in...
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Team Leader
1 week ago
Muntinlupa, Philippines Moder Full timeModer Muntinlupa City, National Capital Region, Philippines Team Leader - Mortgage Servicing Moder Solutions Inc. is a growing outsourcing company supporting US-based clients in the mortgage and financial services industry. We're expanding our operations in Alabang, Muntinlupa, and we're looking for an experienced Team Leader to join our pioneering team....
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Team Lead – Mortgage Servicing
2 weeks ago
Muntinlupa, Philippines Moder Full timeTeam Lead – Mortgage Servicing (Billing/Collections Background) Moder Muntinlupa City, National Capital Region, Philippines At Moder Solutions Inc., we don’t just build teams — we build leaders. We are a growing outsourcing company supporting the US mortgage and financial industry, committed to creating a workplace where performance and people growth...
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Team Leader
2 weeks ago
Muntinlupa, Philippines Moder Full timeModer Muntinlupa City, National Capital Region, Philippines Team Leader - Mortgage Servicing Moder Muntinlupa City, National Capital Region, Philippines 2 days ago Be among the first 25 applicants Onsite Work Setup | GY shift About Moder Solutions Inc. Moder Solutions Inc. is a growing outsourcing company supporting US-based clients in the mortgage and...
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Muntinlupa, Philippines Asia Brewery Incorporated Full timeCompany Brew Master international Incorporated (An Exclusive Distributor of Asia Brewery Incorporated) Area of Assignment / Location SUcat - KM. 21 East Service Road, Sucat Muntinlupa City Employment Type Full-Time Company Overview As a major distributor in the beverage industry, we are seeking a strategic and results-driven Territory Development Supervisor...
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Supervisor Global Customer Care
2 weeks ago
Muntinlupa, Philippines Fadv Full timeSupervisor, Global Customer Care – Premier Accounts Make an impact. Lead with purpose. Grow with us. Are you a people‑first leader who thrives in fast‑paced environments and loves turning challenges into opportunities? Join our Global Customer Care team as a Supervisor for Premier Accounts , where you’ll lead a high‑performing team of 10–15...
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Vice President, Information Technology PH
52 minutes ago
Muntinlupa, Philippines J. PLAZO STAFFING CORP. Full timeMinimum Requirements: Must hold a SAFe 6.0 Agilist certification or demonstrate proven experience facilitating SAFe frameworks, including leading PI Planning, coaching ARTs, and implementing Lean‑Agile practices to drive measurable delivery improvements. (NON-NEGOTIABLE) IT Service Delivery Experience Strategic Leadership Experience Excellent...
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RTA Supervisor
2 weeks ago
Muntinlupa, Philippines Compass Experience Labs Full timeWe are a full-service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eCommerce industry. When they couldn’t find a customer service partner that was as innovative as they were, they built our BPO. Many companies view customer care as a cost center, but we believe it can be much...
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Muntinlupa, Philippines Fresh Prints Full timeAbout Frontier At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies. About FlyFlat FlyFlat helps founders, investors, and executives book international business and...
