Operations Implementation Specialist
3 weeks ago
Operations Implementation Specialist (P...)
Posted today
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Job Description- Discussing and coordinating the requirements with clients
- Clerical works such as filing, sorting and creating reports
- Updating records and solving customer issues
- Completing other tasks as assigned by Reporting Manager
- Fresh graduates are welcome
- With BOSH training/ certification
- Willing to travel outside the Pampanga area (fieldwork)
- Excellent in communication
- Computer literate (MS Word, MS Excel)
- Can start ASAP
- Job Types: Full-time, Permanent
- Schedule: 8 hour shift, Shift system
- Supplemental Pay: 13th month salary, Overtime pay
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Operations Specialist (Ayala Marquee Mall)Posted today
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Job Description- Onsite supervisor in the mall
- Will be stationed in, and will be the person-in-charge of the etaily operations office located in the assigned mall
- Will be the acting person-in-charge for any fulfillment-related escalations by mall merchants
- Assist in the creation of standard operating procedures prior to the launch of the project
- Enforce the standard operating procedures post-launch
- Handling of the admin portal
- Monitoring of fulfillment-related key performance indicators (e.g., fulfillment rate, response rate, cancellation rate, etc) of all the merchants within their assigned mall
- Ensure that merchants remain active on their stores (e.g., merchant's items have sufficient inventory, are entertaining customer inquiries, etc)
- Entertain and address any escalations from any of the merchants within the mall
- Coordination with the clients' offline team for any alignment needed for both online and offline marketing campaigns
- Creating and sharing of daily performance reports on fulfillment
- Fulfillment and logistics of cross-orders
- Monitoring the statuses of each order that needs to be fulfilled
- Booking of the 3PL for cross-orders
- Coordination with mall-runners to pick up the items from multiple malls
- Leadership
- Lead and manage a team, which consists of at least 2 runners
Key Qualifications
- Bachelor’s Degree in Management, Industrial Engineering, or equivalent
- At least 2 years work experience in the related field (warehouse operations experience is an advantage)
- Required skill: Leadership & Communications skills
- Proficient in MS Office especially in MS Excel
- Willing to be assigned in Ayala MarQuee Mall
- Open for Project Employment (6 months with an opportunity to be absorbed)
- Job Types: Temporary, Contract, New-Grad
- Contract length: 6-12 months
Benefits
- Company events
- Promotion to permanent employee
- Schedule: 8 hour shift, Day shift
- Supplemental pay types: 13th month salary, Overtime pay, Performance bonus
This advertiser has chosen not to accept applicants from your region.
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