Talent Sourcing Manager

4 days ago

Dumaguete, Central Visayas, Philippines Peak Outsourcing Full time

Job Description Summary

The BPO Talent Sourcing Manager is responsible for leading all strategic sourcing initiatives to identify, engage, and attract top talent for various roles, often in high-volume environments (like customer service, technical support, and back-office operations). This role requires a blend of
strategic workforce planning
,
recruitment marketing
, and
hands-on sourcing expertise
to ensure the organization meets its staffing requirements efficiently and with a focus on quality, culture fit, and low turnover. They leverage technology, data analytics, and diverse sourcing channels to build sustainable talent pools and enhance the company's employer brand in a competitive market.

Key Responsibilities

  • Sourcing Strategy & Execution:
    Develop and implement innovative, multi-channel sourcing strategies (e.g., job boards, social media, community outreach, referrals, direct sourcing) to build a continuous pipeline of candidates for current and anticipated high-volume roles.
  • Team Leadership & Management:
    Lead, mentor, and manage a team of sourcing specialists, ensuring they are trained on best practices, market trends, and sourcing tools (e.g., Applicant Tracking Systems/ATS, Candidate Relationship Management/CRM).
  • Workforce Planning & Forecasting:
    Collaborate closely with Talent Acquisition Managers, Hiring Managers, and Operations leaders to understand current and future staffing demands, client-specific requirements, and critical skills gaps.
  • Employer Branding & Recruitment Marketing:
    Partner with Marketing and Communications teams to enhance the company's visibility and reputation as an employer of choice across various platforms, specifically targeting the BPO talent demographic.
  • Data & Analytics:
    Utilize recruitment metrics (e.g., source-of-hire, time-to-fill, cost-per-hire) to track sourcing effectiveness, identify areas for process improvement, and make data-driven decisions to optimize sourcing channels.
  • Compliance & Experience:
    Ensure all sourcing activities comply with local labor laws and promote diversity, equity, and inclusion (DEI). Champion a positive and engaging candidate experience from initial contact through to handover for the full recruitment cycle.

Required Qualifications

  • Education:
    Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Experience:
    Proven, progressive experience (e.g., 3+ years) in high-volume talent sourcing or talent acquisition, with significant experience in the
    Business Process Outsourcing (BPO)
    industry being highly preferred.
  • Technical Proficiency:
    Strong proficiency with Applicant Tracking Systems (ATS), Candidate Relationship Management (CRM) tools, and various sourcing platforms (e.g., LinkedIn Recruiter, job aggregators).

Key Skills

  • Strategic Thinking:
    Ability to translate long-term business goals into scalable and efficient sourcing strategies.
  • Communication & Interpersonal Skills:
    Excellent verbal and written communication, negotiation, and relationship-building skills to engage with candidates and manage internal stakeholders.
  • Data Acumen:
    Strong analytical skills to interpret recruitment data, measure ROI on sourcing initiatives, and report on key performance indicators (KPIs).
  • Adaptability:
    Ability to thrive in a fast-paced, high-volume, and constantly changing operational environment typical of the BPO sector.

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