Sales Compliance Analyst

4 weeks ago

Carmen, Philippines Asurion Full time

Overview

Join to apply for the Sales Compliance Analyst role at Asurion

2 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Purpose and description

The Compliance Analyst (CA) is a senior member of the team and a departmental compliance lead. The CA demonstrates an advanced understanding of risk evaluation and internal processes to inspect and report sales issues. They analyze sales behaviors and serve as compliance subject matter experts for cross-functional initiatives across all selling channels. They are trusted advisors and partners for various teams and stakeholders, including HR, Legal, Technology, Data Science and Operations.

Job responsibilities
  • Identify and investigate potential risk by employees, ensuring discrete, objective investigations and consistent recommendations across multiple lines of business
  • Contribute to and help develop policies, standards, and required practices for employees at all levels
  • Support creation of training and documentation around policies, standards, and practices
  • Partner for Asurion product launches to identify potential risky or fraudulent behavior and provide proactive solutions
  • Ensure inspections are conducted and completed in accordance with Compliance standards
  • Review and analyze Compliance data to identify trends, provide recommendations, and facilitate ongoing feedback with both internal and external teams
  • Deliver insights to partners and stakeholders to drive initiatives and improve performance
  • Research customer history through multiple systems as a result of non-compliant allegations or customer complaints to identify and recommend appropriate action
  • Understand and stay up to date on fraud/risk prevention processes and procedures organizationally and facilitate internal knowledge sharing
  • Develop and maintain relationships with internal fraud teams and stakeholders, ensuring strong partnerships and collaboration
  • Facilitate compliance knowledge sharing and learning sessions with Quality organization and cross-functional partners
  • Demonstrate core values and leadership principles
  • Model leadership principles and provide mentorship to internal and external sales support teams
What you’ll bring to the team
  • Ability to handle sensitive data and discussions in a professional and discreet manner
  • Exceptional analytical and quantitative skills and attention to detail
  • Strong problem-solving skills
  • Communication and collaboration skills to enable work with all levels of the organization
  • Ability to work independently
  • Professional individual with a strong work ethic and a demonstrated team player
Desired qualifications
  • Bachelor’s degree or 5+ years of experience in call center or Field environment
  • Microsoft Office suite
  • Advanced Excel with 2+ years of experience, including but not limited to, VLOOKUP and Pivot Tables & Charts (preferred)
  • Compliance and Risk Management experience (preferred)
  • Power BI knowledge (preferred)
  • Project/program/stakeholder management experience (preferred)
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Legal
Industries
  • IT Services and IT Consulting
#J-18808-Ljbffr

  • Sr Analyst, Sales Compliance

    4 weeks ago

    Carmen, Philippines Asurion Full time

    Join or sign in to find your next job Join to apply for the Sr Analyst, Sales Compliance role at Asurion 2 days ago Be among the first 25 applicants Join to apply for the Sr Analyst, Sales Compliance role at Asurion Get AI-powered advice on this job and more exclusive features. PURPOSE AND DESCRIPTION: PURPOSE AND DESCRIPTION:The Senior Compliance...

  • Sales Compliance Manager

    4 weeks ago

    Carmen, Philippines Asurion Full time

    Overview Sales Compliance Manager at Asurion. The Sales Compliance Manager oversees the compliance team and ensures all Sales Compliance initiatives and standards are implemented and upheld by supporting prevention methods, regular inspection and evaluation, and comprehensive reporting and auditing. The role also leads cross-functional projects to ensure...

  • Sales Compliance Specialist

    4 weeks ago

    Carmen, Philippines Asurion Full time

    Overview The Sales Compliance Specialist is a subject matter expert that analyzes sales behavior patterns within call center, in-home, and in-store interactions. This role is responsible for inspecting potential compliance risk and reporting findings to internal leadership. Specialists review customer interactions and aggregate data to provide actionable...

  • Sr Manager, Sales Compliance

    4 weeks ago

    Carmen, Philippines Asurion Full time

    Overview Purpose and Description: The Senior Manager, Sales Compliance, oversees the Compliance team (including people leaders and team members) and is responsible for ensuring all Sales Compliance initiatives and standards are implemented and upheld through the constant assessment, development, and implementation of sales compliance practices. The Senior...

  • Analyst, Accounting

    1 week ago

    Carmen, Philippines Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is now seeking an Analyst, Accounting to join our team at WHG Argentina (1701) in Buenos Aires, Buenos Aires. Propósito The Analyst, Accounting is responsible for ensuring the accurate registration, control, and analysis of the accounting operations of the assigned hotels in the LATAMC region. Additionally, they will contribute to...

  • Sales Executive

    8 hours ago

    Carmen, Philippines Multico Prime Power, Inc. Full time

    Overview We\'re looking for keen and creative sales engineer/executive who will be responsible for acquiring new clients, customers, and advertising our products and services to create leads and sales opportunities. This will involve promotions and other activities such as preparations and submission of compliance requirements associated with accreditation,...

  • Payroll Analyst

    4 weeks ago

    Carmen, Philippines Asurion Full time

    Overview The Analyst, Payroll shall work with Customer Solutions payroll/timekeeping team for the effective and efficient end to end processing of semimonthly payrolls, including all related tasks in accordance with the Company’s procedures / deadlines. Responsibilities Enroll new hires to timekeeping timestamp. Shall ensure that their schedules are...

  • Marketing Analyst

    3 weeks ago

    Carmen, Philippines Ivoclar Full time

    Job description At Ivoclar, we are passionate about advancing dental health and quality of life worldwide. As a global leader in dental solutions, we empower dental professionals with innovative products, data-driven insights, and a collaborative spirit. Our mission—Making People Smile. Currently, we're looking for a Marketing Analyst to join our...

  • Business Analyst

    2 weeks ago

    Carmen, Philippines Comercial Navero y Elvira Pol. Ind. Postuero - Nave 7-8 Full time

    Overview The Business Analyst (Manufacturing Excellence) is responsible for driving operational efficiency and fostering a culture of continuous improvement across the organization. This role focuses on optimizing production processes, managing costs, enhancing client satisfaction, supporting revenue growth, and ensuring the achievement of strategic goals...

  • Senior Treasury Specialist

    2 weeks ago

    Carmen, Philippines Ivoclar Full time

    Are you a finance professional with a strong background in treasury operations and a passion for financial accuracy and risk management? Join our team as a Treasury Operations Senior Analyst and play a key role in safeguarding our financial resources and supporting strategic decision-making. Overview Key Responsibilities Oversee daily cash management, bank...