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RTA Real Time Analyst

5 months ago

Taguig, Philippines VCC Link, Inc. Full time
Duties and Responsibilities:

Able to effectively analyze ad report on all aspects of day-to-day operations
Ability to download, collate, analyze, pull up trends and highlight key performance metrics.
Reports have to be daily, weekly, monthly, and quarterly

Detailed reporting with sub-metric drill downs and also summary dashboards have to be published
Trend analysis to be done and data for various time periods readily available
Reports to be generated and published at specific and pre-determined times and days

Qualifications:
Bachelor's Degree or equivalent
2-3 years of relevant experience in similar role
Working knowledge of multi-user computer systems, applications, and equipment along with workforce management tools and techniques
Excellent knowledge of MS Office
Good written and verbal communication skills, including experience communicating technical information to non-technical staff
Good analytical and communication skills
Experience in usage of reporting tools like Avaya / Cisco

Locations: Alabang, BGC Taguig or Pasay