Human Resources Manager

Overview

Department: Support & Leadership

Location: Philippines

Compensation: $7.00 / hour

Description

About the Client

Our client is a Washington State-based social services organization that connects underserved adults and families with critical resources, including housing, employment, and community support. They operate across multiple locations and partner with trusted statewide networks to expand access to care. The team is mission-driven, fast-moving, and collaborates with both U.S.-based and international staff.

Why does this role exist?

This role exists to strengthen end-to-end HR operations and ensure compliance across a growing, multi-location organization that serves vulnerable communities. The HR Manager will lead lifecycle documentation, performance management, recruitment support, and policy alignment—working closely with leadership and external HR consultants to manage risk and uphold best practices. The position also supports international staff development, including SHRM preparation, to maintain a high-performing, compliant workforce.

The Impact you’ll make

• Employee Lifecycle and Documentation
  • Own employee records, contracts, onboarding, offboarding/terminations, and performance documentation
  • Maintain accurate file management and version control in the HRIS and shared systems
  • Safeguard confidentiality and handle sensitive information with discretion
• Performance Management and Employee Relations
  • Coordinate, track, and document Performance Improvement Plans (PIPs) aligned with company policy and consultant guidance
  • Monitor employee relations issues, document incidents, and escalate appropriately
  • Partner with leadership and HR consultants on escalations, corrective actions, and resolutions
• Recruitment Support
  • Post roles, screen candidates, and schedule interviews in coordination with hiring managers
  • Ensure consistent candidate communication and maintain structured pipelines
  • Track hiring progress and support smooth transitions from offer through onboarding
• Compliance and Policy Alignment
  • Ensure compliance with U.S. employment laws and internal policies across states (with attention to CA and WA)
  • Standardize HR procedures and maintain audit-ready documentation in HRIS
  • Liaise with external HR consultants (e.g., Bambee) to implement compliant practices
• Training, Certifications, and Professional Development
  • Track staff training, licenses/certifications, and continuing education requirements
  • Coordinate SHRM prep and professional development support for international staff
  • Report on training completion rates and follow up on required renewals

Skills, Knowledge and Expertise

Required:

• Proven experience as an HR Manager or HR Assistant role
• Expert-level proficiency with Microsoft Teams, RingCentral, and HRIS platforms
• Expert knowledge of U.S. HR practices, including PIPs, compliance, and employee relations
• Excellent written and verbal English communication; proven ability to work with international staff
• WFH Set-Up:
  • Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
  • Internet speed of at least 40MBPS
  • Headset with an extended mic that has noise cancellation and a webcam
  • Back-up computer and internet connection
  • Quiet, dedicated workspace at home

Your Superpowers:

• Technical: HRIS administration; advanced Microsoft Teams and RingCentral usage; structured documentation and file governance; recruitment coordination; compliance tracking and reporting
• HR expertise: PIP design and administration; employee relations case handling; U.S. employment law fundamentals; policy interpretation
• Collaboration: Confident working with leadership and external HR consultants (e.g., Bambee) on escalations and policy alignment
• Domain familiarity: Awareness of U.S. state-specific HR nuances, especially California and Washington
• Soft skills: High discretion and confidentiality, detail-obsession, organization and prioritization, proactive communication, calm under pressure, culturally sensitive and globally aware

You should apply if…

• You are mission-driven and energized by supporting teams that serve justice-impacted, unhoused, and under-resourced communities
• You thrive in structured yet fast-moving environments where compliance, documentation accuracy, and follow-through matter
• You value partnership—working closely with leadership and HR consultants to ensure fair, consistent, and compliant outcomes
• You enjoy enabling growth for international staff and take pride in helping colleagues progress through SHRM and other development pathways

What to expect...

Work Setup:

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours:

• Monday to Friday, 9:00 am - 5:00 pm Pacific Time
• 40 hours per week

Compensation:

• $7 per hour
• No benefits package included

Benefits