Accounts Receivable Specialist

Company Description "At QIMA, you feel like you belong from Day 1. You join a community of smart minds who not only innovate, but also support and inspire each other. Here, we own our work, have fun together, and make every day count." The QIMA Story At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust. Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence. We combine on‑ground expertise with digital solutions that bring accuracy, transparency, and intelligence for quality and compliance data. What sets us apart is our unique culture. Our 5,000 Qimates live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission? Job Description As an Accounts Receivable Specialist, your first responsibility is to respond to basic client inquiries and other clerical tasks related to maintaining the accounts receivable records. You are also responsible for effective management, analysis and problem resolution of the company’s outstanding receivable accounts. Essential Duties and Responsibilities Ensure billings and receivables are correctly processed in a timely manner Review invoices for accuracy and compliance with company sales policies Regularly interact with customers via email to resolve any outstanding issues Prepare and review monthly customer statements Ensure proper procedures are followed for cash applications to individual accounts (e.g., wire transfers, checks, online credit card transactions such as ADYEN, PayPal) Address and correct any discrepancies in accounts or billing Ensure Freshdesk tickets/queries are processed and resolved based on agreed SLA Coordinate with Customer Services and Sales on delinquent accounts to ensure proper service hold procedures are applied Build and maintain strong working relationships with internal and external customers Assist other finance areas, such as accounts payable (refunds) and General Ledger (expense and bank reconciliation) Perform other duties as assigned Qualifications A bachelor's degree in Finance and Accounting or related course Excellent time management and interpersonal and customer service skills Ability to exhibit composure, patience, and confidence when facing difficult situations Communicate professionally and effectively with co‑workers Attend and participate in scheduled meetings and office/company engagements Undertake an active role in the day‑to‑day organization of the office including taking over other tasks during staff absences Thorough understanding of policies and procedures used in accounts receivable and billing Self‑starter with a proven track record of multi‑tasking abilities Proficient with Microsoft Office related software Additional Information HMO (Medical insurance) 100% for Employee and 100% for first dependent 15 days paid leave Team‑building activities Free coffee Game room Performance‑based salary adjustments Employee recognition awards Social Awareness and Community Involvement Activities Ready to Become a Qimate? Craft the future – Start your journey at QIMA to REVEAL your potential Because our differences make the difference, at QIMA we are proud to promote inclusive diversity and equal opportunities Our policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. QIMA recognizes and recruits all its talents. #J-18808-Ljbffr