Store Manager

4 weeks ago

Manila, Philippines HR Spectacles Full time

Responsibilities

  • Lead and motivate a team of retail associates to deliver outstanding customer service and meet sales targets.
  • Implement strategies to drive sales growth and increase profitability, including merchandising, promotions, and upselling techniques.
  • Create and maintain a welcoming and visually appealing store environment that reflects the brand image.
  • Train and develop staff on product knowledge, sales techniques, and operational procedures to enhance performance and promote career growth.
  • Conduct regular performance evaluations, provide constructive feedback, and address any performance issues in a timely manner.
  • Ensure compliance with company policies, procedures, and safety standards to maintain a safe and secure work environment.
  • Handle customer inquiries, concerns, and complaints promptly and effectively, striving to resolve issues to the customer's satisfaction.
  • Collaborate with the operations manager to implement corporate initiatives, communicate store performance, and contribute to strategic planning.
  • Prepare and analyze sales reports, budget forecasts, and other operational metrics to identify areas for improvement and make data-driven decisions.
Qualifications
  • Previous retail management experience.
  • Strong leadership and communication skills.
  • Knowledge of inventory management and sales techniques.
  • Flexible schedule availability.
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