Customer Solutions Consultant

Customer Solutions Consultant page is loaded## Customer Solutions Consultantlocations: Pasig Citytime type: Full timeposted on: Posted Todayjob requisition id: R11145We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldPosition: **ERP Solution Consultant / ERP Solutions Architect**Reporting to: Associate DirectorLocation: Ortigas Center, Pasig City (Onsite)Working Hours: Shifting ScheduleStart Date: ASAP**About Aptean** Aptean is a global provider of mission-critical, industry-specific software solutions. At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Our industry-specific solutions, designed to maximize business value and process efficiency, are at the heart of our customers’ operations. Over 10,000 organizations in more than 20 industries across 80+ countries trust Aptean’s solutions at their core to assist with running their operations. To learn more about Aptean and the markets we serve, visit .**Job Description** Aptean is looking for an outstanding English-speaking Solutions Consultant/Solutions Architect to work with our Global Channel Team to help us strengthen our position as the number one provider of mission critical Food and Beverage ERP on the Microsoft Business Central platform. This role is strategic and is best suited to an individual who enjoys a vibrant, fast-paced and challenging environment where every day you’ll learn something new and develop market leading skills.Every day brings something different. One day you could be helping a customer in the USA by fine tuning a demo, other days you might be showcasing new product features and functions to our customers across Europe via a teleconference.* **Experience:** A proven and successful track record providing comprehensive Business Central software demonstrations and consulting services to Food and Beverage customers and partners across the globe.* **Background:** Food & Beverage Industry; Solution consulting demonstrating ERP software with preference for Business Central. Those with BC & ISV consulting experience will also be considered. Soft skills in presentations and dealing with external parties will have an advantage* **Territory:** Global Market, based in Manila Philippines. Primary focus will be with partners, prospects and customers in the Asia Pacific region* **Desired:** Experienced in Food & Bev ERP + Provide Solutions Consulting services to Aptean’s Vertical ERP customers + Align with the management team and cross-functional Aptean & partner teams in the qualification of customer needs and performing pre-demo needs analysis + Provide the required technical expertise to develop uniquely differentiated value propositions for your customers. + Demonstrations of the Aptean F&B ERP and associated products + Helping partners with technical/architectural/design/config queries + Respond to Request for Information/Proposals/demo preparation + Stay current on product developments/releases including market and technology trends + There is also the possibility of travel when required**The Successful Candidate*** At least 7 years of ERP consulting / pre-sales / solution architecture experience with at least 4 years on the Microsoft Business Central platform* You will have worked in a Food and Beverage firm or have worked with clients in that industry* Strong understanding and experience in both ERP consulting and presales especially with Process Manufacturing* Ability to map user requirements into functional requirements and vice versa depending on audience type* Demonstrated ability to build and develop key relationships with cross functional departments, customers and prospects* Strong English written and verbal communication skills to effectively facilitate presentations, product demonstrations, internal meetings, and hold client-facing conversations is required* This role requires adaptability especially in technology’s fast moving environment, where critical thinking is required to along with strong functional, technical and interpersonal skills are favored.Join the A-Team and experience the A-LifeAcquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. 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