Customer Service Specialist

3 days ago

Makati, Philippines Pride Global Full time

Overview

Customer Service Specialist (Phone Receptionist/Front Desk Support) - we’re looking for a Phone Receptionist/Front Desk Support to be the first point of contact for our clients, providing front desk support with a warm, professional presence via telephone.

Responsibilities
  • Answer incoming front desk phone calls promptly and professionally
  • Identify caller needs and route them to the appropriate department or team member
  • Provide general information about the company, services, or processes when applicable
  • Maintain accurate call logs and messages
  • Follow call-handling protocols and update internal directories as needed
  • Work closely with internal teams to understand current priorities and workflows
  • Represent the company with a warm and helpful demeanor in all communications
Qualifications
  • Prior experience in a receptionist, call center, or customer service role (at least three years)
  • Will consider individuals with at least three years of supporting NA or EMEA clients in an EA role
  • Excellent verbal communication and listening skills
  • Strong interpersonal skills with a pleasant, professional phone manner
  • Ability to quickly understand and navigate company structure and team functions
  • Tech-savvy and comfortable with VoIP systems, call management software, and basic CRM tools
  • Reliable internet connection and quiet, professional remote work environment
Preferred
  • Previous experience supporting North American teams or clients
  • Background in administrative support or executive assistance is a plus
Why Join Us?

We’re a fast-growing team that values professionalism, positivity, and people-first support. You’ll work with a world-class team that respects your time, values your contributions, and encourages growth. Ready to bring your energy and expertise to a virtual front desk that makes a real impact?

#J-18808-Ljbffr

  • Customer Service Specialist

    5 days ago

    Makati, Philippines Metacom Solutions Inc Full time

    Customer Service Specialist – Job Responsibilities Handle inbound and outbound customer inquiries through phone, email, or chat. Provide accurate information about products, services, and company policies. Resolve customer complaints and issues promptly and professionally. Maintain a high level of empathy, patience, and professionalism in every...

  • Customer Service Specialist

    7 days ago

    Makati City, National Capital Region, Philippines beBeeCustomer Full time ₱600,000 - ₱1,000,000

    Job OverviewWe are seeking a highly skilled Customer Service Specialist to provide exceptional support to our clients across various industries.The ideal candidate will have at least one year of experience in BPO or customer service, as well as a strong educational background. Strong communication and problem-solving skills are essential for success in this...

  • Customer Service Specialist

    3 days ago

    Makati, Philippines Chevron Corporation Full time

    Customer Service Specialist page is loaded## Customer Service Specialistlocations: Ayala, Makati City, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: R Total Number of Openings1Interacts with clients to provide support with billing requests, information requests, suggestions, and complaints.**Chevron is a leading...

  • Customer Service Specialist

    3 days ago

    Makati, Philippines Relay Human Cloud Full time

    Overview Schedule: Night Shift (Start time between 9:00 PM – 11:00 PM; End time between 6:00 AM – 8:00 AM) About the Role: We are looking for a dedicated Customer Service Specialist to support our US customers by providing timely, professional, and solutions-focused assistance. This role requires excellent communication skills, a strong customer-first...

  • Customer Service Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines Consistent Frozen Solutions Corporation Full time ₱104,000 - ₱130,878 per year

    BRIEF DESCRIPTIONThe Customer Service and Communication Specialist will act as the liaison between the Company and the customers for all after-sales concerns. The position is responsible for verifying, investigating, and resolving all escalated complaints.DUTIES AND RESPONSIBILITIESResponds to customers' concerns within the prescribed turn-around time (e.g....

  • Customer Service Insurance Specialist

    1 week ago

    Makati City, National Capital Region, Philippines beBeeInsurance Full time ₱9,000 - ₱10,000

    Customer Service Insurance SpecialistWe are seeking a detail-oriented and reliable individual to support our customer service operations as an insurance specialist.Key Responsibilities:Provide professional customer service via email and phoneCreate and issue insurance certificates and bindersAssist with policy updates, documentation, and client record...

  • Customer Service Specialist

    3 days ago

    Makati, Philippines Chevron Full time

    Overview Interacts with clients to provide support with billing requests, information requests, suggestions, and complaints. About Us Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape....

  • Customer Service Specialist

    3 days ago

    Makati, Philippines - Full time

    About Us Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape. Chevron markets Caltex fuels, lubricants and other petroleum products in the Philippines. Our network of service stations,...

  • Customer Service

    3 weeks ago

    Makati City, National Capital Region, Philippines Peak Outsourcing Full time

    OverviewCustomer Service | Reservations Specialist | Up to 40K. We are looking for highly motivated and customer-centric Hotel Reservations Agents to join our growing BPO team. As a key player in delivering exceptional service to our hotel clients, you will assist guests with reservations, bookings, inquiries, and support regarding hotel services and...

  • Customer Service Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines Integrated Management Services Inc. Full time ₱70,000 - ₱120,000 per year

    IMS is an ever-growing company that has been in the business for almost 40 years. Today, IMS remains a frontrunner in providing affordable holistic membership programs to the masses and the working populace. Currently, we serve over 200 companies and over 300,000 Filipinos nationwide.As our Customer Service Specialist, you will work with the Customer Service...