
Customer Service Specialist
4 days ago
Customer Service Specialist – Job Responsibilities
Handle inbound and outbound customer inquiries through phone, email, or chat.
Provide accurate information about products, services, and company policies.
Resolve customer complaints and issues promptly and professionally.
Maintain a high level of empathy, patience, and professionalism in every interaction.
Document customer interactions, feedback, and resolutions in the system.
Escalate complex issues to the appropriate department or supervisor when needed.
Meet or exceed performance metrics such as response time, customer satisfaction, and quality standards.
Assist customers with account management, billing, orders, and technical support.
Identify opportunities to upsell or cross-sell products/services when applicable.
Continuously update knowledge of company offerings, processes, and tools.
Collaborate with team members and support departments to ensure customer satisfaction.
Contribute ideas for improving customer service processes and overall client experience.
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Customer Service Specialist
2 weeks ago
Makati, Philippines Metacom Solutions Inc Full timeCustomer Service Specialist – Job Responsibilities Handle inbound and outbound customer inquiries through phone, email, or chat. Provide accurate information about products, services, and company policies. Resolve customer complaints and issues promptly and professionally. Maintain a high level of empathy, patience, and professionalism in every...
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Customer Service Specialist
2 weeks ago
Makati, Philippines Chevron Corporation Full timeCustomer Service Specialist page is loaded## Customer Service Specialistlocations: Ayala, Makati City, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: R Total Number of Openings1Interacts with clients to provide support with billing requests, information requests, suggestions, and complaints.**Chevron is a leading...
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Customer Service Specialist
3 days ago
Makati City, National Capital Region, Philippines Metacom Careers Full time ₱250,000 - ₱450,000 per yearCustomer Service Specialist – Job ResponsibilitiesHandle inbound and outbound customer inquiries through phone, email, or chat.Provide Accurate Information About Products, Services, And Company Policies.Resolve customer complaints and issues promptly and professionally.Maintain a high level of empathy, patience, and professionalism in every...
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Customer Service Specialist
3 days ago
Makati City, National Capital Region, Philippines Relay Human Cloud Full time ₱900,000 - ₱1,200,000 per yearCustomer Service SpecialistWork Setup:Full OnsiteSchedule:Night Shift (Start time between 9:00 PM – 11:00 PM; End time between 6:00 AM – 8:00 AM)About the Role:We are looking for a dedicated Customer Service Specialist to support our US customers by providing timely, professional, and solutions-focused assistance. This role requires excellent...
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Customer Service Specialist
2 weeks ago
Makati, Philippines Relay Human Cloud Full timeOverview Schedule: Night Shift (Start time between 9:00 PM – 11:00 PM; End time between 6:00 AM – 8:00 AM) About the Role: We are looking for a dedicated Customer Service Specialist to support our US customers by providing timely, professional, and solutions-focused assistance. This role requires excellent communication skills, a strong customer-first...
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Customer Service Specialist
1 day ago
Makati City, National Capital Region, Philippines Relay Human Cloud Full time ₱150,000 - ₱250,000 per yearWe are looking for a dedicated Customer Service Specialist to support our US customers by providing timely, professional, and solutions-focused assistance. This role requires excellent communication skills, a strong customer-first attitude, and the ability to thrive in a fast-paced environment. The position is full onsite and follows a night shift schedule...
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Customer Service Specialist
3 days ago
Makati City, National Capital Region, Philippines J-K International Language Center Full time ₱288,000 - ₱360,000 per yearCOMPANY PROFILE: This business was first founded in 2015 as a risk assessment firm in the Philippines. Risk assessment is a thorough and in-depth analysis of an organization's structure, procedures, technology, tactics, and personnel with the goal of detecting and evaluating possible hazards.Position: Customer Service Specialist (Open for Fresh...
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Customer Service Specialist
2 weeks ago
Makati, Philippines Chevron Full timeOverview Interacts with clients to provide support with billing requests, information requests, suggestions, and complaints. About Us Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape....
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Customer Service Specialist
2 weeks ago
Makati, Philippines - Full timeAbout Us Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape. Chevron markets Caltex fuels, lubricants and other petroleum products in the Philippines. Our network of service stations,...
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Customer Service Specialist
4 weeks ago
Makati City, National Capital Region, Philippines Pride Global Full timeOverviewCustomer Service Specialist (Phone Receptionist/Front Desk Support) - we're looking for a Phone Receptionist/Front Desk Support to be the first point of contact for our clients, providing front desk support with a warm, professional presence via telephone.ResponsibilitiesAnswer incoming front desk phone calls promptly and professionallyIdentify...