Customer Service Specialist
1 week ago
Customer Service Specialist – Job Responsibilities
Handle inbound and outbound customer inquiries through phone, email, or chat.
Provide accurate information about products, services, and company policies.
Resolve customer complaints and issues promptly and professionally.
Maintain a high level of empathy, patience, and professionalism in every interaction.
Document customer interactions, feedback, and resolutions in the system.
Escalate complex issues to the appropriate department or supervisor when needed.
Meet or exceed performance metrics such as response time, customer satisfaction, and quality standards.
Assist customers with account management, billing, orders, and technical support.
Identify opportunities to upsell or cross-sell products/services when applicable.
Continuously update knowledge of company offerings, processes, and tools.
Collaborate with team members and support departments to ensure customer satisfaction.
Contribute ideas for improving customer service processes and overall client experience.
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Customer Service Specialist
4 weeks ago
Makati, Philippines Metacom Careers Full timeTalent Acquisition Specialist at Metacom Careers Customer Service Specialist – Job Responsibilities Handle inbound and outbound customer inquiries through phone, email, or chat. Provide accurate information about products, services, and company policies. Resolve customer complaints and issues promptly and professionally. Maintain a high level of empathy,...
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Customer Service Specialist
2 weeks ago
Makati, Philippines Consistent Frozen Solutions Corporation Full timeBRIEF DESCRIPTION The Customer Service Specialist manages customer concerns with a problem‑solving mindset, ensuring quick resolution, accurate communication, and stakeholder coordination. They nurture leads, analyze recurring issues, and contribute insights to improve processes and customer satisfaction. This role requires strong communication skills and...
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Customer Service Specialist
2 weeks ago
Makati City, National Capital Region, Philippines Metacom Careers Full time ₱250,000 - ₱450,000 per yearCustomer Service Specialist – Job ResponsibilitiesHandle inbound and outbound customer inquiries through phone, email, or chat.Provide Accurate Information About Products, Services, And Company Policies.Resolve customer complaints and issues promptly and professionally.Maintain a high level of empathy, patience, and professionalism in every...
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Customer Service Specialist
2 weeks ago
Makati City, National Capital Region, Philippines Relay Human Cloud Full time ₱900,000 - ₱1,200,000 per yearCustomer Service SpecialistWork Setup:Full OnsiteSchedule:Night Shift (Start time between 9:00 PM – 11:00 PM; End time between 6:00 AM – 8:00 AM)About the Role:We are looking for a dedicated Customer Service Specialist to support our US customers by providing timely, professional, and solutions-focused assistance. This role requires excellent...
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Customer Service Specialist
2 weeks ago
Makati, Philippines Chevron Corporation Full timeCustomer Service Specialist page is loaded## Customer Service Specialistlocations: Ayala, Makati City, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: R Total Number of Openings1Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and...
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Customer Service Specialist
2 weeks ago
Makati, Philippines Chevron Holdings Inc. Full timeTotal Number of Openings 1 About Us Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape. Chevron markets Caltex® fuels, lubricants and other petroleum products in the Philippines. Our...
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Customer Service Specialist
1 week ago
Makati City, National Capital Region, Philippines Consistent Frozen Solutions Corporation Full time ₱800,000 - ₱1,200,000 per yearBRIEF DESCRIPTIONThe Customer Service and Communication Specialist will act as the liaison between the Company and the customers for all after-sales concerns. The position is responsible for verifying, investigating, and resolving all escalated complaints.DUTIES AND RESPONSIBILITIESResponds to customers' concerns within the prescribed turn-around time (e.g....
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Customer Service Specialist
5 days ago
Makati City, National Capital Region, Philippines Consistent Frozen Solutions Corporation Full time ₱200,000 - ₱250,000 per yearBRIEF DESCRIPTIONThe Customer Service Specialist manages customer concerns with a problem-solving mindset, ensuring quick resolution, accurate communication, and stakeholder coordination. They nurture leads, analyze recurring issues, and contribute insights to improve processes and customer satisfaction. This role requires strong communication skills and the...
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Customer Service Specialist
2 weeks ago
Makati City, National Capital Region, Philippines Relay Human Cloud Full time ₱150,000 - ₱250,000 per yearWe are looking for a dedicated Customer Service Specialist to support our US customers by providing timely, professional, and solutions-focused assistance. This role requires excellent communication skills, a strong customer-first attitude, and the ability to thrive in a fast-paced environment. The position is full onsite and follows a night shift schedule...
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Customer Service
5 days ago
Makati City, National Capital Region, Philippines Marie France Bodyline International, Inc. Full time ₱200,000 - ₱250,000 per yearCustomer Service and Sales SpecialistAre you a motivated and enthusiastic professional with a strong sales mindset?If you're passionate about delivering great customer experiences and have a knack for sales, we want you on our teamWe're looking for a Customer Service and Sales Specialist who excels at upselling and is confident in interacting with clients...