
Customer Service Specialist
3 days ago
Customer Service Specialist – Job Responsibilities
Handle inbound and outbound customer inquiries through phone, email, or chat.
Provide accurate information about products, services, and company policies.
Resolve customer complaints and issues promptly and professionally.
Maintain a high level of empathy, patience, and professionalism in every interaction.
Document customer interactions, feedback, and resolutions in the system.
Escalate complex issues to the appropriate department or supervisor when needed.
Meet or exceed performance metrics such as response time, customer satisfaction, and quality standards.
Assist customers with account management, billing, orders, and technical support.
Identify opportunities to upsell or cross-sell products/services when applicable.
Continuously update knowledge of company offerings, processes, and tools.
Collaborate with team members and support departments to ensure customer satisfaction.
Contribute ideas for improving customer service processes and overall client experience.
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Customer Service Specialist
6 days ago
Makati City, National Capital Region, Philippines beBeeCustomer Full time ₱600,000 - ₱1,000,000Job OverviewWe are seeking a highly skilled Customer Service Specialist to provide exceptional support to our clients across various industries.The ideal candidate will have at least one year of experience in BPO or customer service, as well as a strong educational background. Strong communication and problem-solving skills are essential for success in this...
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Customer Service Specialist
2 weeks ago
Makati City, National Capital Region, Philippines Private Advertiser Full time $40,000 - $80,000 per yearThe Customer Service Specialist is responsible for ensuring excellent customer experience by handling inquiries, concerns, and complaints across offline and online stores, including phone, social media, e-commerce platforms, and CRM. This role plays a crucial part in maintaining service quality, improving efficiency, and aligning customer support processes...
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Customer Service Specialist
1 day ago
Makati, Philippines Chevron Corporation Full timeCustomer Service Specialist page is loaded## Customer Service Specialistlocations: Ayala, Makati City, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: R Total Number of Openings1Interacts with clients to provide support with billing requests, information requests, suggestions, and complaints.**Chevron is a leading...
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Customer Service Specialist
2 weeks ago
Makati City, National Capital Region, Philippines Relay Human Cloud Full time $40,000 - $80,000 per yearCustomer Service SpecialistWork Setup:Full OnsiteSchedule:Night Shift (Start time between 9:00 PM – 11:00 PM; End time between 6:00 AM – 8:00 AM)About the Role:We are looking for a dedicated Customer Service Specialist to support our US customers by providing timely, professional, and solutions-focused assistance. This role requires excellent...
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Customer Service Specialist
1 day ago
Makati, Philippines Relay Human Cloud Full timeOverview Schedule: Night Shift (Start time between 9:00 PM – 11:00 PM; End time between 6:00 AM – 8:00 AM) About the Role: We are looking for a dedicated Customer Service Specialist to support our US customers by providing timely, professional, and solutions-focused assistance. This role requires excellent communication skills, a strong customer-first...
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Customer Service Specialist
1 week ago
Makati City, National Capital Region, Philippines Consistent Frozen Solutions Corporation Full time ₱104,000 - ₱130,878 per yearBRIEF DESCRIPTIONThe Customer Service and Communication Specialist will act as the liaison between the Company and the customers for all after-sales concerns. The position is responsible for verifying, investigating, and resolving all escalated complaints.DUTIES AND RESPONSIBILITIESResponds to customers' concerns within the prescribed turn-around time (e.g....
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Customer Service and Support Specialist
2 weeks ago
Makati City, National Capital Region, Philippines beBeeCustomerCentric Full time ₱250,000 - ₱500,000Customer Service Specialist RoleThe Customer Service Specialist plays a pivotal part in ensuring exceptional customer experiences. This role is ideal for individuals who thrive in fast-paced environments and possess excellent communication skills.Key Responsibilities:Receive and allocate service incidents, escalating when necessary.Enter service incidents...
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Customer Service Insurance Specialist
6 days ago
Makati City, National Capital Region, Philippines beBeeInsurance Full time ₱9,000 - ₱10,000Customer Service Insurance SpecialistWe are seeking a detail-oriented and reliable individual to support our customer service operations as an insurance specialist.Key Responsibilities:Provide professional customer service via email and phoneCreate and issue insurance certificates and bindersAssist with policy updates, documentation, and client record...
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Customer Service Specialist
2 weeks ago
Makati City, National Capital Region, Philippines J-K International Language Center Full time ₱20,000 - ₱30,000 per yearCOMPANY PROFILE: This business was first founded in 2015 as a risk assessment firm in the Philippines. Risk assessment is a thorough and in-depth analysis of an organization's structure, procedures, technology, tactics, and personnel with the goal of detecting and evaluating possible hazards.Position: Customer Service Specialist (Open for Fresh...
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Customer Service Specialist
1 day ago
Makati, Philippines Chevron Full timeOverview Interacts with clients to provide support with billing requests, information requests, suggestions, and complaints. About Us Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape....