Business Services Team Manager

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. The company is founder led, profitable and growing. We are hiring a Business Services Team Manager to lead efficient and effective travel, logistics, event, scheduling, expense policy and administration. This executive role requires outstanding coordination, planning, decision-making, budgeting, procurement, reporting and management. It is a fast-paced and complex operation in the tech industry. We coordinate large-scale company events which involve travel for hundreds of people from 80+ countries. We run such events four times a year, a significant investment in our ability to shape culture, teamwork, execution plans and strategy. This team also serves as an independent check on expense claim approval, ensuring fairness and consistency across teams and countries. This requires integrity, transparency and accountability, and a willingness to set and politely defend the same expectations of the most senior and most junior colleagues. Together these responsibilities amount to tens of millions in operational costs and a significant number of tactical and operational decisions. Our team also provides traditional 'EA' services for company leads, though they do this across departments and as a consistent service rather than as personal assistants; they set and deliver to expectations on specific kinds of work. Location: Worldwide, home based, except in locations where we have an office, such as London, Taipei and Beijing Leadership and accountability This team has a direct impact on every team at Canonical. It is important for them to have excellent judgment and interpersonal skills, the confidence to hold people accountable and defend positions of policy, and the work ethic to move quickly through a large volume of work. As a manager, your team would be responsible for Travel approvals, logistics and operations Expense review in line with policies Planning of complex company events four times a year Company offices that provide executive briefing and operational facilities Our global duty of care, health and safety programs with comprehensive policies and practices What we are looking for An exceptional academic track record from both high school and university An undergraduate degree in a technical or business subject Drive, and a track record of going above-and-beyond expectations Leadership and management skills Demonstrable good judgement in matters involving money, policy and in-person interactions Ability to work in a global, multicultural organisation Excellent interpersonal skills, curiosity, flexibility Responsibility, accountability, thoughtfulness and self-awareness Result-oriented, with a personal drive to meet commitments Ability to travel up to four times a year, for company events up to two weeks long Additional Skills That You Might Also Bring Travel industry experience Project management experience Event management and operations experience Business and corporate administration experience What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #J-18808-Ljbffr