Assistant Customer Service

2 weeks ago


Baguio, Philippines Elite Business Solutions Full time

- Graduate of any 4-year course - With basic accounting subjects (an advantage) - With experience in customer service (an advantage) - Computer literate (MS Word & Excel proficiency required) - Possesses good communication and interpersonal skills - Able to work under pressure and handle multiple tasks efficiently - Willing to work beyond office hours when needed Job Responsibilities: - Answer and manage customer calls and inquiries - Provide product information and assist customers with their concerns - Take orders, determine charges, and oversee billing and payments - Handle and document customer complaints, returns, and feedback - Coordinate and refer issues to supervisors, managers, or sales personnel as necessary - Prepare invoices and assist in bidding preparations - Ensure all orders are accurately processed and delivered on time - Prepare and submit various reports related to customer transactions and activities



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  • Executive Assistant

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