Rooms Divison Manager

7 days ago

Batangas City, Philippines Comvest Investment Inc. Full time

To manage the day-to-day operations of our hotel's front desk and cleaning divisions, we are seeking a highly skilled and well-organized Rooms Division Manager. In order to guarantee that visitors enjoy outstanding service from the time of their arrival until their departure, this position is essential. The ideal applicant will be passionate about providing exceptional guest experiences, possess a solid history in hospitality management, and have remarkable leadership abilities. You will oversee the front desk, concierge, bell services, housekeeping, and laundry operations in your capacity as the Rooms Division Manager. In order to guarantee smooth team coordination and communication, you will collaborate closely with department heads. Budgeting, forecasting, and putting plans into action to raise operational effectiveness and visitor happiness will also be part of your job. You will be required to set a high level for cleanliness and service, leading by example. Your duties will include managing visitor complaints, resolving problems in a timely and professional manner, and training and coaching employees. You will also be responsible for monitoring key performance indicators, such as occupancy rates, guest satisfaction scores, and departmental costs. The successful candidate will have a deep understanding of hotel operations, strong problem-solving abilities, and the ability to work under pressure. You should be comfortable using property management systems and other hotel software. A proactive approach to management and a commitment to continuous improvement are essential for success in this role. If you are a motivated hospitality professional with a track record of excellence in rooms division management, we invite you to apply and become a part of our dynamic team. Additionally, you will be in charge of keeping an eye on departmental expenses, occupancy rates, and guest satisfaction ratings, among other critical performance measures. The chosen applicant will possess good problem-solving skills, a thorough understanding of hotel operations, and the capacity to operate under pressure. Other hotel software and property management systems should be easy for you to use. Success in this position requires a proactive management style and a dedication to ongoing development. We encourage you to apply and join our vibrant team if you are a driven hospitality professional with a proven track record of success in managing the rooms division. #J-18808-Ljbffr

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