Healthcare Support Representative

2 weeks ago


Cebu City, Philippines Far Eastern University Full time

Join our team today and be one of the Healthcare Support Representatives who organizes data, analyzes documents, and communicates with purpose.

What you'll do:
  • Patient onboarding, scheduling, payment processing, among others to client’s VA platform using intuitive virtual assistant (audio) AI.
  • Configure/customize Virtual Assistant (audio) AI based on the specific requirements of the practice (e.g., medical or health clinics).
  • Reports weekly the performance of the virtual AIs to the customer’s clients (medical or health clinics).
What we're looking for:
  • Proven experience in a contact center or customer service role
  • Medical Virtual Assistant (VA) experience is a strong advantage
  • Willing to work onsite (Mandaue Office)
  • Open to work in 3 shifting schedules
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