Customer Experience Coach

3 weeks ago


Manila, Philippines V-Call Center Link Inc. Full time

Responsibilities

  • Experience handling escalations and/or customer retention in a BPO setting
  • Background as an SME, Agent Coach, or Tier 3 Agent is highly preferred
  • Strong problem-solving and conflict-resolution skills
  • Ability to handle complex customer concerns with empathy and professionalism
  • Excellent communication and coaching abilities
Qualifications
  • Previous role in escalations, retention, or advanced support (Tier 3)
  • Exposure to mentoring, coaching, or SME responsibilities
  • Strong interpersonal skills and ability to influence outcomes
  • High adaptability and resilience in high-pressure situations
#J-18808-Ljbffr

  • Manila, Philippines COACH Advising Part time

    Full commission based role for a startup company. Room to grow with the company and become an SDR manager if you can show that you know what you are doing and can lead others! Expectation is 3-5 meetings set PER week. If these needs are not met two weeks in a row, you are not a fit for this role.Part time or full time role for the right person. 1099...

  • Sales Coach

    6 hours ago


    Manila, National Capital Region, Philippines Supporty Full time

    About the roleSupporty' is seeking an experienced Sales Coach to join our dynamic team in the Philippines. As a Sales Coach, you will play a vital role in enhancing the performance and skills of our sales representatives, ensuring they deliver exceptional customer service and achieve their sales targets. This contract position offers the opportunity to...

  • Coaching Assistant

    2 days ago


    Manila, National Capital Region, Philippines MicroSourcing Full time ₱200,000 - ₱400,000 per year

    Position Overview:The Coaching Assistant will ensure that the Zoom sessions with participants run smoothly. This position supports Coaches by handling various tasks, including recording attendance, tracking points accumulated by participants, and taking important notes during the sessions. The Coaching Assistant will also be responsible for sharing assets...

  • Gym Coach

    1 week ago


    Manila, National Capital Region, Philippines Sparkplug Full time ₱300,000 - ₱600,000 per year

    Job Title: Gym CoachJob Type: Full-timeSchedule: 5–6 days a week, 11:00 AM – 8:00 PMLocation: ManilaJob Description:We are looking for an energetic and motivated Gym Coach to join our team This role is perfect for individuals who are passionate about fitness and committed to helping clients achieve their health and wellness goals.Responsibilities:Conduct...

  • Agile Coach

    3 weeks ago


    , Metro Manila, Philippines Buscojobs Full time

    Job 1: Agile Coach / Project Management & Solutions Job Description Position Accountability Statement: This role is responsible for the stewardship of systems/technologies that will be implemented to support the company's defined OGSM (Objectives, Goals, Strategies and Measures). Key Responsibilities: Guide project managers and stakeholders in defining...

  • Coach, Inbound Sales

    2 weeks ago


    , Metro Manila, Philippines Buscojobs Full time

    POSITION SUMMARY The Sales Inbound Coach is responsible for conducting orientation to new Cruise Consultants and introduces them to the inbound sales process. Develop individual coaching plans and provide resources and assistance. Inbound Sales coach is to determine training needs by observing the Shoreside Butler team; observe sales and service approach,...


  • Manila, Philippines Compass Experience Labs Full time

    Overview Career Opportunities with Compass Experience Labs A great place to work. Careers At Compass Experience Labs Current job opportunities are posted here as they become available. We are a Business Process Outsourcer (BPO) committed to fostering brand growth through outstanding customer experiences. Compass was founded by e-commerce pioneers who...

  • Coach, Inbound Sales

    3 weeks ago


    Southern Manila District, Philippines Royal Caribbean International Full time

    Position Summary Responsible for conducting orientation to new Cruise Consultants and introduces them to the inbound sales process. Develop individual coaching plans and provide resources and assistance. Inbound Sales coach is to determine training needs by observing the Shoreside Butler team; observe sales and service approach, guest encounters, study and...

  • Customer Experience

    7 hours ago


    Manila, National Capital Region, Philippines MoonPay Full time $90,000 - $120,000 per year

    Hi, we're MoonPay. We're here to onboard the world to the decentralized economy.Why?Because crypto and blockchain aren't just technologies—they're tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach.What We DoAt...

  • Sr. HR Manager

    1 week ago


    Manila, National Capital Region, Philippines Compass Experience Labs Full time ₱1,200,000 - ₱2,400,000 per year

    Who we are:At Compass, we partner with businesses to determine their needs and provide customized customer care solutions. Our mission as a boutique customer contact center is simple: consistently deliver experiences that enhance the customer's loyalty and help to grow the business. We foster an environment that encourages positivity, personal growth, team...