Credit and Collection Senior Coordinator

2 days ago


Metro Manila Philippines Hammerjack Pty Ltd Full time

Responsibilities Autonomous Role taking responsibility for all facets of credit control in a hands on capacity for the day to day running of the nominated ledger Credit Policy - be familiar with all processes and procedures Monitor and control stop credit status of customer accounts Utilize GetPaid as a collection tool for updating notes, dispute management, and sending of SOA. Attend internal and external customer meetings to discuss current issues as required Liaise with Sales and Service Staff to resolve issues Responsible for housekeeping of accounts (reconcile, offset and write off) Prepare weekly/monthly reports for Credit Manager/Top Management as per set deadlines Forecast Collections for Monthly Targets * Daily Customer Service calls regarding payment of invoices in line with Collections process and procedures Daily Collections of overdue accounts and negotiate Payment schedules where necessary Skills and Qualifications Degree in finance or administration Has strong commercial collections of major complex accounts with ANZ market unit Ability to drive past due exposure low to minimize potential bad debt Initiate and drive billing dispute resolutions Negotiate payment terms with the customers Ability to collaborate with all customers and maintain good relationship Risk management of delinquent and non-trading accounts Excel reporting, know how to work with Pivot Tables Oracle system collections module Adapt to changing work levels and environments Flexibility to take on new tasks or additional tasks as or when required Excellent communication skills with high level of telephone and email etiquette Strong leadership attributes #J-18808-Ljbffr


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