Collections Coordinator

3 weeks ago

Metro Manila Philippines Stagwell Full time

Overview

We are looking for an experienced Receivables Collector to manage outstanding accounts and ensure the timely collection of payments from advertisers, agencies, and partners in the media industry. The ideal candidate will have a strong understanding of media contracts, invoicing cycles, and client relationships. They will play a key role in maintaining cash flow, reducing bad debts, and improving financial efficiency.

Responsibilities
  • Monitor and follow up on overdue payments from advertisers, agencies, and media partners.
  • Communicate with clients via phone, email, and meetings to ensure timely collections.
  • Review and reconcile accounts to resolve billing discrepancies and disputes.
  • Negotiate payment terms and settlements while maintaining positive client relationships.
  • Work closely with finance, sales, and legal teams to align collection efforts with contract terms.
  • Prepare and analyze aging reports, collection forecasts, and outstanding balances.
  • Ensure compliance with financial regulations and internal credit policies.
  • Escalate complex collection issues or legal disputes to management when necessary.
  • Maintain accurate records of collection activities and client communications.
Qualifications
  • Bachelor’s degree in finance, Accounting, Business Administration, or a related field.
  • Minimum of 5 years of experience in receivables collections, preferably within the media, advertising, or broadcasting industry in the Middle East Region.
  • Strong understanding of media billing cycles, contracts, and revenue streams.
  • Proficiency in accounting software (Maconomy, SAP, Oracle, or similar) and Microsoft Office Suite.
  • Excellent negotiation and conflict resolution skills.
  • Fluency in English; Arabic or other regional languages is an advantage.
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