Front Office Manager

1 week ago

Zambales Philippines Brio De Agoho Full time

Job Description Employee Recognition and Rewards Employee of the Month Award, Employee Recognition Program, Incentives Working Location If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who has the following actions during your job search, please report it immediately withholds your ID, requires you to provide a guarantee or collects property, Responsibilities Oversee daily front office operations and staff management. Ensure exceptional guest experiences through service excellence. Manage reservations, check-in/check-out procedures, and billing. Handle guest complaints and feedback effectively. Collaborate with other departments for smooth hotel functioning. Maintain inventory and order supplies as needed. Train and mentor front office staff for optimal performance. Educational Qualifications: Bachelor’s degree in Hospitality Management or related field. Experience Level: 3-5 years of experience in hotel front office operations. Skills and Competencies: Proficient in English, excellent customer service, strong communication, and decision-making skills. Working Conditions: Fast-paced hotel environment, may require evening or weekend shifts. Qualities and Traits: Strong interpersonal skills, professionalism, and ability to handle stressful situations effectively. Candidate must be willing to relocate in Candelaria, Zambales English Language, Customer Service, Services, Customer Relationship Management, Communication Skills, Guest Relation, Decision Making, Computer Skills, Hotel Management System, Interpersonal Skills #J-18808-Ljbffr

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