Travel Agency Operations Manager

1 week ago

Quezon City, Philippines Global Pinoy Travel & Tours Full time

Human Resources Manager – Operations Manager Full‑time, on‑site role located in Quezon City, Philippines. The Operations Manager will oversee daily operations within the agency, ensuring smooth and efficient processes. Responsibilities include managing travel bookings, client relationships, team coordination, and resolving operational issues. The role also involves monitoring service quality, improving standard operating procedures, and ensuring compliance with industry regulations. Qualifications Strong leadership and team management skills Experience in travel bookings, client relationship management, and customer service Ability to resolve operational issues and improve standard operating procedures Knowledge of industry regulations and compliance Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency with travel management software and tools Bachelor's degree in Business, Hospitality, Tourism, or related field is preferred Previous experience in the travel industry is an advantage Seniority level Mid‑Senior level Employment type Full‑time Job function Management and Manufacturing Industries Travel Arrangements Referrals increase your chances of interviewing at Global Pinoy Travel & Tours by 2x. Sign in to set job alerts for “Operations Manager” roles. #J-18808-Ljbffr

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